At a Glance
- Tasks: Ensure a safe environment while providing excellent customer service and managing access control.
- Company: EMCOR UK transforms facilities management with innovation and a focus on people and sustainability.
- Benefits: Enjoy flexible benefits, generous holidays, and industry-leading family policies.
- Other info: Opportunities for personal development and community engagement through volunteering.
- Why this job: Join a diverse team dedicated to creating better workplaces and making a positive impact.
- Qualifications: SIA Licence required; customer service experience and IT skills are essential.
The predicted salary is between 31450 - 47175 £ per year.
Location: Iver South Sewage Treatment Works, Lakeside Industrial Estate, Colnbrook By Pass, Colnbrook, Slough, Buckinghamshire, SL3 0ED, UK
Salary: £39312 + Company Benefits
Working hours:Monday- Friday 0600-1800
Contract Type: Perm Full Time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \"One Data World,\" we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role overview:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.Gatehouse Security Officer required Monday to Friday day shifts for access control, checking passes, incident reporting, supporting client needs.
What you\'ll do:
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
Person Specification
Who you\'ll be:
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Security Officer - Iver South in Slough employer: EMCOR UK
At EMCOR UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Our Security Officer role at the Iver South Sewage Treatment Works not only provides competitive salary and benefits but also fosters a collaborative environment where diversity is celebrated and every team member's contributions are valued. With opportunities for training, development, and a commitment to creating a better workplace, EMCOR UK is the ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Iver South in Slough
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding the daily tasks and responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience in conversations with recruiters. Since this role emphasises a high level of customer interaction, showcasing your ability to handle queries and provide assistance will set you apart.
✨Tip Number 3
Network with current or former employees of EMCOR UK. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Prepare for potential situational questions that may arise during interviews. Think about how you would respond to various scenarios related to security incidents or customer interactions, as this will demonstrate your problem-solving skills.
We think you need these skills to ace Security Officer - Iver South in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in security roles, customer service skills, and any specific qualifications like your SIA licence. Use keywords from the job description to align your CV with what EMCOR UK is looking for.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for security and customer service. Mention how your skills and experiences make you a great fit for the role at EMCOR UK, and express your enthusiasm for contributing to a safe working environment.
Highlight Relevant Qualifications:Ensure you clearly list all relevant qualifications such as your SIA licences and first aid certification. If you have experience with IT software like Word and Teams, mention this as it’s relevant to the role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at EMCOR UK
✨Showcase Your Customer Service Skills
As a Security Officer, you'll need to demonstrate a strong commitment to customer service. Prepare examples of how you've provided excellent service in previous roles, and be ready to discuss how you would handle various scenarios involving visitors and staff.
✨Know the Company and Its Values
Familiarise yourself with EMCOR UK's mission and values, especially their focus on creating a better workplace. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Be Prepared for Situational Questions
Expect questions about how you would respond to incidents or emergencies. Think through potential scenarios related to security and customer interactions, and be ready to explain your thought process and actions clearly.
✨Demonstrate Professionalism and Presentation
Since the role requires a high level of professional presentation, ensure you dress appropriately for the interview. This not only shows respect for the interviewers but also reflects your understanding of the role's requirements.
