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- Tasks: Ensure safety and security while providing excellent customer service at various sites.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 22 days holiday, flexible benefits, and extensive learning opportunities.
- Why this job: Make a real difference in creating safe environments while developing your skills.
- Qualifications: SIA licence, customer service experience, and good communication skills required.
- Other info: Diverse and inclusive workplace with opportunities for growth and progression.
The predicted salary is between 20400 - 30500 ÂŁ per year.
Role Overview
Location: East London, Harlow, Dartford & Brixton
Salary: ÂŁ25459.20 + Company Benefits
Working hours: 36 per week (3 out of 7 shifts per week) to include days; nights & Weekends
Contract Type: Perm Part time
Flexible Security Officers required to work at various sites around East London, Harlow, Dartford & Brixton. Duties will include but not limited to Front of House, Gatehouse Duties, Access Control, Incident Reporting and where necessary Internal & External patrols.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \”One Data World,\” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
The Role
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
What You\’ll Do
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Always display excellent situational awareness.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
Who you\’ll be
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable.
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
Benefits
EMCOR UK benefits
- 22 Days holidays + Bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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Security Officer - East London, Harlow, Dartford & Brixton employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - East London, Harlow, Dartford & Brixton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues in the security industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle access control or incident reporting. The more you rehearse, the more confident you'll feel when it counts!
✨Tip Number 3
Show off your customer service skills! Remember, as a security officer, you're not just keeping people safe; you're also the face of the company. Be ready to demonstrate how you can provide excellent service while maintaining security.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making your job search a breeze.
We think you need these skills to ace Security Officer - East London, Harlow, Dartford & Brixton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience in customer service, security protocols, and any SIA licences you hold. We want to see how you fit into our mission of creating a safe and secure working environment!
Show Off Your Communication Skills: Since this role involves a lot of interaction with staff and visitors, it's crucial to demonstrate your written and verbal communication skills. Use clear and professional language in your application to reflect how you'd communicate on the job. Remember, we value good customer service!
Be Honest About Your Experience: Don’t be shy about sharing your past experiences, even if they’re not directly related to security. If you've worked in customer-facing roles or have experience with IT software, let us know! We appreciate reliability and a positive attitude.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re genuinely interested in joining our team at EMCOR UK!
How to prepare for a job interview at EMCOR UK
✨Know Your Role
Before the interview, make sure you understand the specific duties of a Security Officer at EMCOR UK. Familiarise yourself with tasks like access control, incident reporting, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations while maintaining professionalism and confidentiality.
✨Demonstrate Situational Awareness
During the interview, highlight your ability to stay alert and aware of your surroundings. You might be asked about how you would respond to various scenarios, so think of examples that showcase your quick thinking and decision-making skills in high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how EMCOR UK supports its employees' development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
