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- Tasks: Ensure safety and security at various sites while providing excellent customer service.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 22 days holiday, flexible benefits, and health cash plans.
- Why this job: Make a real difference in creating safe environments for people.
- Qualifications: SIA licence, customer service skills, and a proactive attitude required.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 21800 - 29100 ÂŁ per year.
Overview
Location: East London, Harlow, Dartford & Brixton
Salary: ÂŁ25459.20 + Company Benefits
Working hours: 36 per week (3 out of 7 shifts per week) to include days; nights & weekends
Role: Flexible Security Officers required to work at various sites around East London, Harlow, Dartford & Brixton. Duties will include but not limited to Front of House, Gatehouse Duties, Access Control, Incident Reporting and where necessary Internal & External patrols.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, one Data World, we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Responsibilities
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- Actively assist staff, guests and contractors and public bodies regarding passing information, giving direction, or responding to queries in a professional manner.
- Be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Participate in staff welfare or development programmes and engage in mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required.
Qualifications
- Clearance to BS7858
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Reliable, punctual and approachable
- To take pride in your appearance at all times
- Flexible in the approach to daily duties
- Ability to prioritise tasks and work under pressure
- Comfortable to work alone using initiative and work as part of a team
Benefits
- 22 Days holidays + Bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme – Guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
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Security Officer - East London, Harlow, Dartford & Brixton employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - East London, Harlow, Dartford & Brixton
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching EMCOR UK and understanding their values. Be ready to discuss how your skills align with their mission of creating a better world at work. Show them you’re not just another candidate!
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll need to interact with various people. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EMCOR UK team and ready to contribute to a safe and secure environment.
We think you need these skills to ace Security Officer - East London, Harlow, Dartford & Brixton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience in customer service, access control, and incident reporting to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to mention your SIA licences and any first aid qualifications you have. We want to see how your skills align with our needs, so be clear about what you bring to the table!
Be Professional: Since this role involves a lot of client interaction, ensure your application reflects a high level of professionalism. Use clear language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EMCOR UK
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Security Officer. Familiarise yourself with duties like access control, incident reporting, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you went above and beyond to assist someone. This will demonstrate your commitment to providing excellent service, which is key for EMCOR UK.
✨Dress the Part
First impressions matter! Dress professionally and ensure you look tidy and presentable. As a Security Officer, you'll need to maintain a professional appearance, so showing that you take pride in your look during the interview will reflect well on you.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with protests or managing incidents. Think through potential scenarios and how you would respond. This will show that you can think on your feet and are ready for the challenges of the job.