At a Glance
- Tasks: Supervise operations, manage contractors, and ensure project delivery meets high standards.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 20 days holiday, flexible benefits, and extensive learning opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact by creating better workplaces and optimising efficiency.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is "create a better world at work". Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Responsibilities
- Review current programmes of works across the delivery team including barriers to delivery, presenting on current position at internal and client meetings.
- Review contractor performance (quality, delivery, response, RAMS etc) and escalation/resolution with EMCOR UK Project Buyer and contractor representatives.
- Support the wider team with technical, contractor or programming issues.
- Deputise for the Operational Delivery Manager in the event of holiday/absence at senior meetings relating to these works.
- Manage and supervise contractors with additional focus on larger and more complex projects.
- Work closely with EMCOR UK engineering and fabric teams to maximise the use of in‑house labour for project delivery.
- Plan, organise and lead pre‑start meetings.
- Produce and maintain CDM plans and documentation.
- Organise and review contractor quotations, working closely with the Project Buyer, client surveyors and other stakeholders to ensure value for money and understanding of works required.
- Ensure health and safety compliance is maintained for all projects and report back to the operational Health & Safety teams on improvement opportunities.
- Undertake contractor inductions.
- Develop and maintain strong working relationships with client stakeholders and representatives.
- Maintain close working relationship with EMCOR UK operational teams providing wider business support where required.
- Own works standards ensuring excellent standards at all times and timely rectification of issues.
- Ensure sub‑contractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting.
- Work as part of the operational team to ensure contract requirements, SLAs and KPIs are met.
Qualifications
- Previous experience in a Project Management or Engineer role.
- Experience of developing, managing and updating programmes of works.
- Ability to communicate detailed information of project delivery to stakeholders at all levels.
- Excellent working knowledge of software packages, including Microsoft Project, Word, PowerPoint and Excel.
- Ability to use initiative to solve problems or overcome delivery barriers.
- NEBOSH would be desirable (IOSH Managing Safely qualification minimum requirement).
- Good working knowledge of CDM requirements and reporting.
- Excellent organisational and planning skills with demonstrable experience of managing sub‑contractor works from quotation through to delivery.
- Experience of working to and monitoring KPIs would be an advantage.
- Experience of undertaking audits and analysing results would be an advantage.
- Experience of working within facilities management would be an advantage.
- Full, clean driving licence and a willingness to travel.
Benefits
- 20 days holiday plus bank holidays.
- Holiday Buy Scheme – up to 5 days a year.
- Industry‑leading Maternity & Paternity Policies.
- Refer a Friend scheme – worth £500 per referral.
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
- Extensive Learning & Development opportunities, including opportunities for progression.
- Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme.
- Paid volunteering and charity days.
- Employee Assistance Programme offering guidance and advice on personal, health, legal and financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Operations Supervisor employer: EMCOR UK
At EMCOR UK, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through extensive learning opportunities and a supportive environment that encourages diversity and inclusion. With competitive benefits such as a holiday buy scheme, industry-leading parental policies, and a focus on work-life balance, we empower our team to thrive while making a meaningful impact in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching EMCOR UK and understanding their values. Be ready to discuss how your experience aligns with their mission of creating a better world at work. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to project management and contractor supervision. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in project management and facilities management. We want to see how your skills align with our mission of creating a better world at work!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can use their initiative to overcome barriers and deliver results, so don’t hold back on those success stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your achievements and experiences, as we appreciate candidates who can convey detailed information effectively.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EMCOR UK
✨Know Your Stuff
Before the interview, dive deep into EMCOR UK's operations and values. Understand their approach to facilities management and how they leverage data-driven intelligence. This will help you align your answers with their mission of creating a better world at work.
✨Showcase Your Experience
Be ready to discuss your previous roles in project management or engineering. Highlight specific examples where you've managed programmes of works or dealt with contractor performance. Use metrics to demonstrate your success, especially if you've worked with KPIs or audits.
✨Prepare for Technical Questions
Brush up on your knowledge of CDM requirements and health & safety compliance. Expect questions that assess your problem-solving skills and ability to manage complex projects. Be prepared to discuss how you've overcome delivery barriers in the past.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current projects and challenges. This shows your genuine interest in the role and helps you stand out as a candidate who values collaboration.
