Mobile Plumber (Thames Water)

Carry out repair work and deal quickly with plumbing emergencies, from layout and preparation to the final installation of fixtures and equipment. Ensuring that all works are undertaken in accordance with the highest standard both quality of workmanship and health & safety compliance, while supporting our strategic goals of ‘making our customers lives easier’.

Responsibilities

• Provide a timely and effective service to the customers.
• Install pipe assemblies, fittings, valves, appliances such as water heaters, and fixtures such as sinks and toilets, using hand and power tools.
• Willing to assist with works outside normal skill set as/if required.
• Working across multiple projects and minor works as requested.
• Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment.
• Repair and maintain plumbing, replacing defective washers, replacing or mending broken pipes, and opening clogged drains.
• Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
• Keep records of assignments and produce detailed work reports.
• Review blueprints, building codes and specifications to determine work details and procedures.
• Ensure buildings are operated and maintained in accordance with both relevant legislation and EMCOR UK operating procedures.
• Provide accurate feedback, information and work reports, utilising the EMCOR mobile application.
• Undertake routine water monitoring tasks and weekly fire alarm tests, ensuring records are maintained.
• Monitor sub-contractors works, ensuring all EMCOR procurement processes and procedures are followed, and relevant site records are maintained.
• Assistance in the preparation of estimates/quotations as required.
• Responsibility for allocated work orders from receipt to completion.
• Adherence to the Quality Management System applied to all M&E systems.
• Willing to work in secure and sensitive environments across the Thames Water estate.
• Behave consistently in line with EMCOR UK’s values.
• Be organised and proactive, ensuring that workload is prioritised and completed.
• Review RAMS from subcontractors to ensure standards are maintained.
• Ensure compliance to EMCOR UK RAMS and Thames Water Procedures.
• Ensure compliance with asbestos management processes and procedures.
• Ensure all plumbing equipment is securely stored and maintained in a condition suitable for next use.
• Report any damage or breakage of property.
• Ensure all maintenance and services of equipment is conducted on a regular basis and assure all set safety & security procedures are adhered to.

About the role

Qualifications

• Recognised plumbing / ITI qualification.
• Demonstrate experience with installation and maintenance of plumbing and piping.
• Experience of working within Building Services environments.
• Able to be appointed as a TP for hot and cold-water systems.
• Understanding of statutory compliance legislation.
• Thames Water Passport – Gain and maintain.
• Experience of safe working practices and permit to work systems.
• Demonstrable skills in dealing and working closely with internal and external customers and suppliers on complex and interrelated issues on an ongoing basis.
• Be able to communicate effectively and have flexible approach to work patterns.
• Smart and presentable.
• Ability to build and maintain positive relationships both internal and externally to the contract.
• Proactive and forward-thinking individual.
• Demonstrates organisational skills.
• Has excellent attention to detail.
• Ability to work under pressure in a highly regulated industry.
• Agile and mobile to the needs of both EMCOR UK and the Customer.
• Ability to work effectively as part of a team, or under own initiative.

Benefits

• 25 Days holidays + Bank holidays.
• Holiday Buy Scheme - up to 5 days a year.
• Industry leading Maternity & Paternity Policies.
• Refer a Friend scheme – worth £500 per referral.
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme.
• Paid volunteering and charity days.
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.