Technical Compliance Manager in Manchester

Location: Manchester with national travel

Salary: Competitive + Car Allowance

Working Hours: 0800 - 1700 Monday to Friday

Benefits: Car Allowance, Private Healthcare (after 6 months), 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

About the role

What you will do:

• Provide engineering leadership, supporting the Account Director and the broader Management Team in delivering the Contractual requirements, at times covering for others during periods of absence.
• Develop and Implement Compliance Programs.
• Lead, create and maintain account-based compliance programs to ensure all technical operations meet regulatory, legal, Contractual and company standards.
• Conduct Audits and Inspections.
• Lead the delivery of the 3 Level assurance process, including conducting Level 2 audits and overseeing the outcome and completion of Corrective Actions from the Central Technical Assurance Level 3 audits.
• Prepare compliance updates to be used for a variety of reports both internally and externally with the customer.
• Monitor Regulatory Changes.
• Stay updated on changes in regulations and standards, utilising EUK’s Legal Register as appropriate, and adjust compliance programs accordingly.
• Provide Guidance and Training.
• Provide technical support and advice to the operational engineering teams and account leadership team, offering guidance and training on compliance-related matters, ensuring account colleagues understand and adhere to compliance requirements.
• Report and Document Compliance Activities.
• Maintain detailed records of compliance activities and prepare reports for account management and regulatory bodies as required.
• Investigate Non-Compliance Issues.
• Lead investigations into non-compliance issues, in collaboration with the customer where required.
• Conduct detailed root cause analysis (RCA), ensuring lessons learned are established, applied, and effective.
• Risk Management.
• Identify, assess and record compliance risks and develop strategies to mitigate these risks.
• Continuous Improvement.
• Drive engineering standards, best practice and performance improvements throughout the Account.
• Customer and Regulatory Interface.
• Act as the primary point of contact for regulatory bodies and customers on compliance-related matters.
• Develop strong relationships with customers at a range of levels.

What you will need:

• Leadership. Strong leadership skills to lead teams when necessary and collaborate across departments to promote a culture of compliance.
• Industry Experience. Significant demonstrable experience in managing large FM portfolios with a hard services background.
• Regulatory Knowledge. Extensive knowledge of technical regulations, standards and industry best practice.
• Compliance Program Development. Experience in developing, implementing and managing compliance programs.
• Auditing and Inspection. Proven track record of conducting audits and assessments to ensure compliance with regulatory and company standards.
• Risk Management. Experience in implementing and delivering a risk management system.
• Technical Expertise. Strong multi-discipline technical background with the ability to understand and apply technical standards and requirements.
• Problem-Solving. Demonstrated ability to investigate non-compliance issues, perform root cause analysis and develop effective corrective action plans.
• Communication Skills. Excellent communication and interpersonal skills to provide guidance, training and support to staff and to interact with regulatory bodies and customers.
• IT literate including Word, Excel, Project, PowerPoint, Smartsheets and Visio.
• Experience of developing strong relationships with different stakeholders including customers at a variety of levels.
• Strong report writing skills required.
• Continuous Improvement. A track record of driving continuous improvement in compliance processes and systems.

Minimum:

• HNC/HND-Level qualification in a relevant engineering discipline.
• Demonstrable technical specialism/s and/or governance experience within facilities management / the built environment.
• IOSH managing safely (or equivalent) or a willingness to obtain.
• Extensive experience in compliance-led FM services including hard services.

Desirable:

• Hold IEng professional status or working towards.
• Bachelor’s degree or equivalent in Engineering (or transferrable people-based discipline) or similar related topic.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

EMCOR UK benefits:

• Industry leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries