Maintenance Planner/Scheduler

Role overview:

Duties/Responsibilities

• Define forthcoming works programmes using the Asset Management System, including planned, breakdown, new work, and contracted tasks.
• Develop proposed plans, evaluate materials and resources, prioritize tasks, and ensure activities do not conflict.
• Coordinate with facilities management through planning meetings to gain actions and approvals.
• Process and follow up on work packages, liaising with Management and Supervisors to meet the Facility Plan requirements and close records.
• Print and distribute work dockets to the appropriate WSO as needed.
• Monitor and review all outstanding work, keep WSOs, Managers, and end users informed of progress, and communicate any plan revisions.
• Conduct customer satisfaction questionnaires for completed works and escalate negative feedback for further action.
• Cover for leave and absences of other facilities coordinators and perform any duties assigned by the Team Leader.
• Maintain health, safety, and environmental standards as per company policies, even if not safety-related.

Person Specification

• High standards of operational planning and execution.
• Practical experience in operational environments; knowledge of planning tools; computer literacy; project planning skills; good communication and presentation abilities.
• Experience in helpdesk/planning environments.
• Knowledge of customer service, negotiation, and management.
• Resilience under pressure; confident communication with staff, suppliers, and customers.
• Smart, presentable, personable, and approachable.
• Must be SC Cleared and willing to undergo DV clearance.

Benefits

Not specified.

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