Technical Strategy Manager - Sky Spaces in London

Location: Osterley, Greater London

Salary: Competitive

Working Hours: 0800 to 1700 Monday to Friday

Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role overview: The Technical Strategy Manager is accountable for driving engineering excellence across the Sky Spaces estate, ensuring all technical service delivery aligns to consistent engineering standards, robust processes, and compliance requirements. The role provides strategic and technical leadership, ensuring asset reliability, effective lifecycle management and assured engineering outcomes that support the customer’s core business objectives.

What you'll do:

• Engineering Strategy & Leadership: Lead the development and continuous refinement of the estate engineering strategy, ensuring alignment with core business drivers and delivered through standardised, assured engineering practices. Provide technical leadership that strengthens engineering governance, ensuring consistency in the application of processes, maintenance methodologies and compliance standards across the estate. Embed a culture of engineering excellence and safety through visible, values-led leadership and coaching of technical teams.
• Asset & Lifecycle Management: Oversee and embed a Lifecycle Asset Management (LCAM) approach underpinned by accurate data, structured processes and consistent engineering standards, supported by monthly reporting that enables informed decision-making. Develop and implement proactive maintenance strategies that minimise disruptions, reduce risk and ensure all activities adhere to approved processes, policies and compliance requirements.
• Technical Assurance & Compliance: Ensure engineering delivery is consistently assured through audits, technical reviews and validation of documentation, providing evidence that statutory, mandatory and contractual obligations are met. Monitor and report compliance across the account, ensuring demonstrable adherence to all relevant standards, policies and procedures. Provide technically accurate and assured updates to stakeholders, ensuring communications are based on validated engineering information.
• Process, Policy & Procedure Governance: Ensure all organisational processes and procedures are fully understood, embedded and consistently applied across all engineering activities, driving standardisation and audit readiness. Collaborate with central support functions and SMEs to identify innovation and best practice opportunities that enhance technical delivery and engineering governance.
• Technical Competence Management: Implement a structured competence management framework that ensures team members maintain the required technical capabilities, certifications and behaviours. Monitor competency levels, identify skills gaps, and support training, development, career progression and succession planning across the engineering team.

Responsibilities:

• Functional authority and leadership for engineering and technical matters across the Sky Spaces estate.
• Perpetuate and support National Technical Manager leadership through face-to-face interactions where direct leadership is remote (e.g. Osterley Campus).
• Ensure Supply Chain Partners are inducted, permitted, managed and escorted by the Technical Team.

Professional Requirements:

• Engineering degree in a relevant discipline (electrical, mechanical, built environment), Incorporated/Chartered Engineer Status (or evidence of working towards) and membership of a relevant professional body, e.g. CIBSE, IMechE, IET.
• Comprehensive knowledge and understanding of aspects of technical, asset management, safety and risk management including auditing and compliance reporting.
• A comprehensive knowledge of current technical legislation, asset management and ISO standards (e.g. ISO9001, ISO45001, ISO50000).
• Experience of leading large, multi-disciplinary engineering teams across a nationwide portfolio.
• Experience in interpreting and providing authoritative advice on technical, safety and asset management issues.
• Proven successful record of working at Senior Engineering Operations Level.
• Competent in the use of IT applications i.e. Word, Excel and Power Point.

Who you'll be:

• Strong, natural leadership with the ability to inspire and bring out the best in others.
• Clear and confident communicator, able to engage diverse audiences using various formats.
• Capable of delivering technical and safety assurance messages with clarity across all levels, from operational teams to senior leadership.
• Experienced in developing and implementing policies and procedures that improve safety, performance and resilience.
• Proven change leader with the ability to drive cultural and behavioural transformation.
• Customer-focused, with a strong ability to understand client needs and mobilise resources effectively.
• Energetic and enthusiastic, with a proactive approach to getting things done.
• Able to perform under pressure and meet tight deadlines.
• Skilled in analysing complex data and providing clear, evidence-based recommendations.
• Effective verbal and written communicator, able to present arguments and support decision-making.
• Professional ambassador for EMCOR UK, maintaining strong relationships with clients, suppliers, and partners.

Other Factors:

• This role is part of a national account covering the UK and Ireland, so travel will be required. There is also an expectation for flexibility and overnight stays may sometimes be necessary (accommodation will be provided).
• Confidential information will be accessed and handled as part of the role; no confidential or sensitive information should be shared with any unauthorised person at any time.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.