At a Glance
- Tasks: Welcome visitors and provide top-notch customer service while managing reception duties.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 25 days holiday, flexible benefits, and extensive learning opportunities.
- Other info: Diverse and inclusive workplace with great career growth potential.
- Why this job: Be the face of a dynamic company and make a positive impact every day.
- Qualifications: Strong communication skills and a professional attitude are essential.
The predicted salary is between 30868 - 30868 £ per year.
Location: BBC Broadcasting House
Salary: £30,868 pa + Overtime
Working hours: 8am to 8pm on day shifts and 8pm to 8am on night shifts, average of 14 shifts a month
Contract Type: Permanent, Full Time
Role Overview
As a corporate receptionist, your primary role will be to make an excellent first impression by demonstrating a high level of customer care, professionalism, and engagement to all staff and visitors of the building in which you are located. You will be required to perform reception, administration, and telephone / switchboard duties efficiently and effectively, and will be responsible for creating a positive reception experience.
What you'll do:
- Meet and greet visitors / staff / contractors in a warm, friendly, and courteous manner
- Assist with queries knowledgeably and professionally, escalating where appropriate
- Issue visitor / contractor passes and announce visitors to their host
- Manage the access control system and authorise temporary staff passes when required
- Operate the switchboard / telephones within SLA timelines
- Answer, screen, and forward calls, taking messages when appropriate
- Maintain a tidy reception area and provide an efficient service
- Maintain stock levels of stationery and order supplies as required
- Check, read and action emails on a timely basis
- Carry out administrative tasks
- Adhere to site safety and security procedures
- Represent the business with a positive attitude and professional appearance
Who you'll be:
- Approachable, and professional
- Prompt, reliable, and efficient
- Able to prioritise workload
- Able to work to deadlines
- IT literate – Outlook / Microsoft Office
- Excellent communication skills – verbal / written / telephone
- Excellent customer service skills
- Takes a leading role in own personal development
- Flexible toward the changes / needs of the business
- Understanding of corporate working environment
EMCOR UK benefits
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Corporate Receptionist - BBC in London employer: EMCOR UK
EMCOR UK is an exceptional employer, offering a vibrant work culture at the iconic BBC Broadcasting House. With a strong commitment to employee development, extensive benefits including generous holiday allowances and health plans, and a focus on diversity and inclusion, EMCOR UK empowers its staff to thrive in a supportive environment while making a meaningful impact in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - BBC in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research EMCOR UK and the BBC, so you can chat confidently about their values and what they do. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your greeting and body language! As a corporate receptionist, you'll be the face of the company. A warm smile and a confident handshake can go a long way in making that killer first impression.
✨Tip Number 3
Prepare for common interview questions but also think on your feet. They might ask how you'd handle a tricky visitor or a busy phone line. Show them you can stay calm under pressure and keep things running smoothly.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Corporate Receptionist - BBC in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Corporate Receptionist role. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMCOR UK
✨Know the Company Inside Out
Before your interview, take some time to research EMCOR UK and the BBC. Understand their values, mission, and the role they play in facilities management. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Customer Service Skills
As a corporate receptionist, you'll be the first point of contact for visitors. Practise how you would greet someone warmly and handle various queries. Role-playing with a friend can help you feel more confident and prepared for real-life scenarios.
✨Dress the Part
First impressions matter! Make sure to dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the corporate environment and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
