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- Tasks: Lead a dynamic cleaning team and ensure top-notch service delivery.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy a company van, private healthcare, and 25 days holiday plus bank holidays.
- Other info: Embrace diversity and grow your career with extensive learning opportunities.
- Why this job: Make a real impact while fostering teamwork and innovation in a supportive environment.
- Qualifications: Previous management experience in cleaning services and strong people skills required.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Working hours: 07.00 – 16.00 Monday to Friday
Contract Type: Permanent Full time
Benefits
- Company Van
- Private Healthcare
- 25 days holidays + Bank holidays
- Health Cash Plan
- Discount Shopping
- Gym
- Days Out
- Learning & Development opportunities
- Paid Volunteering Days
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan (dental, optical, physiotherapy and wellbeing)
- Employee Assistance Programme – offering guidance and advice on Personal, Health, Legal and Financial queries.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‐to‐day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data‐driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Summary
Management responsibility for the delivery of cleaning services and associated tasks, delivered through direct labour and/or supply chain. Understand key business drivers, actively develop, and implement solutions to enhance the delivery of service and align operational strategies and priorities accordingly to balance customer and business needs. Encourage staff to meet their full potential, foster teamwork by creating an environment where ideas and innovation are explored, and existing practices are challenged where improvement is considered possible.
People
- Provide leadership and management of Cleaning Team, ensuring a culture of high employee engagement and participation aligned with the overall EUK objectives.
- Responsible for compliance with EUK Policies and Procedures, including recruitment, staff rotas, performance, management of staff absence, payroll, staff training and development, and appraisals.
- Carry out and facilitate regular staff meetings with all direct reports to ensure open and two‐way feedback on service delivery, budgets, resources, health and safety, payroll and other operational matters.
Supply Chain
- Manage and monitor appointed subcontractors for delivery of Cleaning and associated Services, including the development of service specifications, SLAs and KPIs.
- Responsible for reviewing RAMS from supply chain and approving site access as per company procedures.
Finance/Commercial
- Be financially accountable, including the preparation, monitoring and management of the budget in accordance with contract and within the agreed budget.
Customer
- Facilitate client meetings as per contractual requirements to review and report on cleaning and associated services and be responsible for producing minutes and notes for audit purposes.
- Integrate within client activities; where requested attend client briefs and provide direct reports.
- Take responsibility for building customer advocacy with all stakeholders and colleagues by fostering a collaborative and partnership approach.
Performance
- Ensure data is collated and monthly KPI/SLA reports produced.
- Participate in audit programmes and inspections as required and take ownership for remedial action.
- Analyse the business performance of the service(s), using the data to drive decision making and operational improvements.
Innovation
- Develop cleaning innovation ideas to enhance and/or adapt the working environment.
- Participate in EUK Cleaning Network.
Service Delivery
- Responsible for developing and maintaining the procedures and systems necessary for providing a comprehensive service delivery for cleaning and associated services on our sites.
- Responsible for ensuring the servicing and maintenance of all cleaning machinery and equipment is recorded and managed.
- Plan, prepare and complete works within contract scope.
Health and Safety
- Ensure appropriate governance is in place, so that all employees work safely, complying with all Statutory Regulations and EMCOR policy.
- Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review.
- Take responsibility for managing and maintaining staff training records and delivery of Health & Safety Team Talks.
- COSHH materials recorded and updated on a regular basis.
- Ensure all staff have appropriate PPE to undertake their roles and implement regular audit checks.
Who You’ll Be
- Previous supervisor or management experience in cleaning services.
- People/Team management experience.
- Customer/Client Relationship Management experience.
- Financial/Stock management experience.
- IT literate.
- Good written and spoken English to ensure all relevant safety management.
Desirable
- Health and Safety Management qualification.
- Any cleaning industry qualification.
Equal Opportunities
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‐solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in building a culture of mutual respect and equity, where every voice is heard and every individual is championed.
Join Us
Join us in building a better world at work.
Cleaning Manager South in London employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager South in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for a Cleaning Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching EMCOR UK and their values. Understand their approach to facilities management and think about how your experience aligns with their mission to create a better world at work. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams, improved service delivery, or tackled challenges in previous roles. This is your chance to shine and demonstrate that you're the right fit for leading the cleaning team.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining EMCOR UK and contributing to their innovative approach to facilities management.
We think you need these skills to ace Cleaning Manager South in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cleaning Manager role. Highlight your relevant experience in cleaning services and team management, showing us how you can lead our cleaning team effectively.
Showcase Your Leadership Skills: We want to see your people management skills shine! Share examples of how you've motivated teams, handled challenges, and fostered a positive work environment in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EMCOR UK
✨Know Your Stuff
Before the interview, make sure you understand EMCOR UK's mission and values. Familiarise yourself with their approach to facilities management and how they prioritise people. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've motivated staff, handled conflicts, or improved team performance in previous roles. This will highlight your capability to foster a culture of high employee engagement.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing subcontractors or ensuring compliance with health and safety regulations. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving skills and decision-making process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Remember, interviews are a two-way street!