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- Tasks: Lead a cleaning team to maintain high standards and ensure customer satisfaction.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy competitive salary, health cash plan, gym discounts, and paid volunteering days.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Previous leadership experience and knowledge of cleaning practices required.
The predicted salary is between 31554 - 31554 ÂŁ per year.
MUST HAVE A FULL UK DRIVING LICENCE
Location: Scotland Mobile
Salary: ÂŁ31,554
Working Hours: Monday - Friday - 22.00 - 07.00
Benefits: Pool car, 20 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future.
Job Purpose: The primary role of the Cleaning Team Leader is to ensure the site facilities and workspace is maintained to the required cleaning standards and customer specification, for the performance, quality and delivery of the service. Responsible for the line management of cleaning operatives, ensuring cleaning schedules and rotas are adhered to, stock and equipment management, ensuring there are always suitable levels of stock in place. Working alongside the cleaning supervisor, the Cleaning Team Leader will be responsible for achieving contract KPIs, adherence to all safe systems of work, policies and procedures.
About the role
What you'll do:
- Take responsibility for developing and maintaining procedures, systems and resources necessary for delivering cleaning.
- Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards.
- Ensure a timely response to any service shortfalls identified, making sure the helpdesk process is followed for all reactive works requests.
- Ensure a timely response to requests for reactive or special cleans, agreeing customer requirements and costs if appropriate.
- Ensure all statutory, health and safety, certificates, and documentation relevant to areas of responsibility are maintained in the site cleaning logbook and records regularly checked.
- Full adherence to all aspects of EMCOR UK and customer health and safety processes and procedures, ensuring all tasks are carried out in accordance with the appropriate risk and method statement, provision and checking of PPE usage.
- Support the cleaning supervisor in completing monthly audits, addressing any corrective actions where applicable.
- Take responsibility for managing allocation of resource for nominated areas of responsibilities, reporting any concerns or variations.
- Support cleaning staff with online training completion.
- Ensure team talks are delivered and attendance recorded.
- Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development, and appraisals.
- Carry out regular 121 and wellbeing conversations with cleaning team members and assist the Cleaning Supervisor in setting annual objectives.
- Ensure site equipment and machinery is maintained, PAT tested and regular checks are conducted.
- As a Team Leader you will guide individuals towards achieving company goals and promoting a positive team culture.
- You will cultivate an atmosphere of collaboration and communication, while equipping team members with the necessary tools for success.
- In support of the Cleaning Supervisor, you will implement initiatives to enhance team performance, productivity and quality of work delivered.
- Set the tone for the team and create a positive and productive work environment.
- Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
- Recognise and reward good performance, provide feedback and encourage professional development.
- Support team members’ professional development by providing opportunities for training and growth.
Responsibilities:
- First line management for the cleaning teams, size of team dependant on location.
- Supervision of supply chain partners.
Who you'll be:
- Previous experience of leadership essential.
- Excellent team management focusing on developing good customer focused and H & S behaviours.
- Knowledge and experience of cleaning practices - holding a BICSc or NVQ level 3 qualification.
- Competent in all aspects of Health & Safety and COSHH.
- Methodical and meticulous approach to work.
- Good IT skills.
- Able to understand and interpret both written and verbal instructions and training materials.
- Conduct regular team briefings to enhance collaboration and teamwork.
- Authorising and processing timesheets.
- Managing HR issues with assistance from the Cleaning Supervisor/Manager and HR Officer.
- Smart and presentable.
- Good communication skills and effective customer service approach.
- Good written and oral command of the English language.
Other Factors:
Working patterns will be in line with the cleaning rota, based on site and may be outside normal working hours or at the weekend depending on specific of the role and location.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
EMCOR UK benefits:
- Industry leading maternity & paternity policies.
- Refer a friend scheme – worth £500 per referral.
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
- Extensive learning & development opportunities, including opportunities for progression.
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover.
- Bike To Work Scheme.
- Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing.
- Dental scheme.
- Access to health assessments.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces in Livingston employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Cleaning Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching EMCOR UK and their values. Understand their commitment to health and safety, and be ready to discuss how you can contribute to creating a better world at work. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for leadership roles and how you’d handle team management and customer service. Confidence is key when you step into that interview room!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EMCOR UK team. Let’s get you that dream job!
We think you need these skills to ace Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces in Livingston
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've managed teams and delivered results in the past, especially in cleaning or facilities management.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Cleaning Team Leader.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at EMCOR UK
✨Know Your Stuff
Before the interview, make sure you understand EMCOR UK's values and how they align with your own. Familiarise yourself with their cleaning standards and health & safety protocols, as these will likely come up during your chat.
✨Showcase Your Leadership Skills
As a Cleaning Team Leader, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on how you developed team members and handled challenges.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a service shortfall or a team member not following procedures. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.