Security Officer in Kent

Working shifts: 9 days on (2 day shifts, 7 night shifts), 5 days off, 54 hours per week Contract Type: Permanent Full Time Benefits: 20 days holiday + BH, flex benefits, EMCOR Discount Scheme, Company Pension, Company Sick Pay About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \”One Data World,\” we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role overview: This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this. What you’ll do: Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times. Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills. Be aware of protest and demonstration activity and respond/escalate as appropriate. Actively assist staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner. Be fully conversant with all operating procedures and always follow them. Assist as instructed during major incidents. Always display your SIA licence whilst on duty. Maintain accurate records/logs and submit reports as instructed. Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training. Use communication tools (radio/phones) in a confident and clear manner. Carry out any other reasonable request as required About the role Who you’ll be: Clearance to BS7858 SIA Licence – Security Guard (SG) SIA Licence – Door Supervisor (DS) (if applicable to scope) SIA Licence – CCTV (if applicable to scope) First aid qualification Customer service experience Written and verbal communication required to meet deliverables of role Experience of using IT software (Word, Teams, Outlook) Reliable, punctual and approachable. To take pride in your appearance at all times Flexible in the approach to daily duties Ability to prioritise tasks and work under pressure Comfortable to work alone using initiative and work as part of a team 20 Days holidays + Bank holidays Holiday Buy Scheme – up to 5 days a year Industry leading Maternity