Facilities Manager in Hebburn

Responsibilities

• Ensure compliance with the agreement between EMCOR and the client for the delivery of Engineering Services Maintenance and Facilities Services at their site.
• Operational management and development of all scoped works and tasks through effective and efficient use and control of resources.
• Effectively communicate operational management deliverables to Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner.
• Evaluate data and operational performance statistics on a monthly basis, ensuring a documented action plan is implemented for any out‑of‑line situations.
• Maintain close liaison with the client regarding the status of maintenance operations.
• Conduct a daily meeting with Supervisors on Operational Updates (formal or informal).
• Ensure the commercial viability and growth of the contract is achieved.
• Champion the IMS Quality System and ensure its compliance.
• Ensure a program of initiatives and achievements are maintained and kept on record.
• Attend formal site meetings with the client.
• Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability.
• Ensure all aspects of inventory management including the storage of adequate critical spaces.
• Ensure quality performance through auditing of EMCOR staff in the performance of their tasks – workmanship, housekeeping and customer satisfaction.
• Operate emergency response procedures including escalation requirements and liaison.
• Ensure a culture of safe working is developed within the EMCOR team and sub‑contractors.
• Compliance with all aspects of Site Safety & Quality.
• Ensure sub‑contractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting.
• Agree to undertake Authorised Person status and associated responsibilities.
• Ensure that technical staff induction and technical training including the delivery of H&S Toolbox Talks are undertaken.
• Conduct staff performance appraisal of direct reports and subsequent training and development requirements.
• Accident investigation, reporting and instigation of corrective actions.
• Ensure compliance with Safe Systems of Work including Permit to Work systems and isolation procedures.
• Proactively develop and assist the client in: Critical plant replacements, Emergency procedures planning, Contingency planning, Strategic review of maintenance techniques, toward‑run time and condition‑based maintenance, Continuous review of sub‑contracted works, Activity risk assessment, Integration and partnership team building.

Qualifications

• Proven track record of operations management in a hard services FM environment.
• Technical background, ideally in an electrical or mechanical discipline.
• Good IT skills.
• Good interpersonal and customer relationships.
• Exceptional presentation and communication skills.
• Proven experience in managing a team.
• Good command of the English language, both orally and verbally.
• Smart, presentable appearance.
• Personable and approachable.
• Clean, full driving licence.
• BIFM desirable.

Benefits

• 25 days holidays + bank holidays.
• Holiday Buy Scheme – up to 5 days a year.
• Industry leading Maternity & Paternity Policies.
• Refer a Friend scheme – worth £500 per referral.
• GEMS – internal recognition scheme with vouchers for Amazon and retail/dining.
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme.
• Paid volunteering and charity days.
• Medicash – Health cash plan covering dental, optical, physiotherapy and wellbeing.
• Employee Assistance Programme – offering guidance and advice on personal, health, legal and financial queries.

Equal Employment Opportunity Statement

At EMCOR UK we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by inclusive policies and practices.