At a Glance
- Tasks: Lead technical services and ensure operational excellence in maintenance.
- Company: Join EMCOR UK, a leader in facilities management with a strong reputation.
- Benefits: Enjoy competitive salary, private medical, 25 days holiday, and extensive learning opportunities.
- Other info: Dynamic role with opportunities for career progression and personal development.
- Why this job: Make a real impact by driving performance and improving client relationships.
- Qualifications: Chartered Engineer with experience in senior engineering operations and compliance.
The predicted salary is between 60000 - 80000 £ per year.
Hours: Monday - Friday; 40 hr week.
Salary: Competitive + Car Allowance
Location: Aldermaston
Benefits: Private Medical, 25 days holiday + Holiday Buy Scheme up to 5 days, Discount Shopping, Gym, Days Out, Extensive Learning & Development opportunities, including opportunities for progression.
Job Purpose
The Head of Technical Services is responsible for leading the delivery of technical support and service excellence across the maintenance on the account. The role ensures the safe, compliant, and efficient operation of all technical services, driving performance, reliability, and continuous improvement while maintaining strong client relationships and supporting the achievement of strategic business objectives.
About The Role
What you’ll do
- Be the technical lead for maintenance strategy, advice and delivery as well as RCA/Investigations, recruitment and technical planning
- Manage in full the cost centre P&L aspects alongside the finance team
- Provide technical consultancy as required by the Account Director and deputise for Account Director where required
- Lead on the delivery of the account compliance programme.
- Lead and direct operational efficiencies that will enhance operational effectiveness.
- Provide technical advice on new buildings/assets and act as the Interface with projects, Asset Management and Operations for new building / asset handover.
- Manage the gap analysis and Risk Register for technical risks (including reporting of and transfer to Customer where appropriate).
- Provide cost centre updates, financial reports and ad-hoc report requirements as required by the Account Director.
- Contribute, support and Chair, when required, EMCOR led technical and management meetings.
- Actively and positively promote the image of EMCOR UK at all times and to maintain good working relationships with clients, suppliers and other external parties.
- Ensure that performance is consistent and satisfactory.
- Establish a consistently positive working relationship with all clients and end users.
- Ensure an effective feedback mechanism is in place to allow clients feedback to be monitored and actions logged and closed out.
- Provide appropriate challenge and improvement to the customer through value propositions.
- Be the intelligent supplier for the customer to improve their engineering/maintenance and asset base by bringing in EMCOR UK industry best available practices.
- Deliver your service in compliance with your allocated budget and manage the P&L for the cost centre.
- Satisfy all contract deliverables.
- Ensure compliance with all relevant end to end processes applicable to the role.
Who you’ll be
- Chartered Engineering status and holding an engineering degree or equivalent qualification and a member of a relevant professional body e.g. IET.
- A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated, manufacturing and high security environment.
- Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance.
- A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities.
- An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in highly regulated and demanding environments.
- An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices.
- A clear understanding of transformational leadership and an ability to change culture and behaviours.
- Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure.
- Understanding of Asset Management Strategy and ISO 55000 series best practice.
- Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management.
- IT Literate including Word, Excel, Project, PowerPoint and Visio.
- Key account management experience/education would be beneficial.
EMCOR UK Benefits
- Industry leading maternity & paternity policies
- Refer a friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including opportunities for progression
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
- Bike To Work Scheme
- Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
- Dental scheme
- Access to health assessments
- Employee Assistance Programme
- Life Assurance
Head of Technical Services employer: EMCOR UK
EMCOR UK is an exceptional employer, offering a dynamic work environment in Aldermaston where the Head of Technical Services can thrive. With a strong focus on employee growth through extensive learning and development opportunities, competitive benefits including private medical care, and a supportive culture that values innovation and collaboration, EMCOR UK stands out as a place where professionals can make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Services
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Head of Technical Services role you’re after at EMCOR UK.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at EMCOR UK a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at EMCOR UK.
✨Apply Through Company Websites
When you spot a role like Head of Technical Services at EMCOR UK, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Head of Technical Services
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Head of Technical Services, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at EMCOR UK a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to EMCOR UK specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at EMCOR UK
✨Brush Up on Core Engineering Principles
Before heading into the interview with EMCOR UK, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like EMCOR UK want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
