At a Glance
- Tasks: Ensure safety and security while providing top-notch customer service.
- Company: Join EMCOR UK, a diverse and inclusive workplace.
- Benefits: Enjoy 20 days holiday, health plans, and extensive learning opportunities.
- Other info: Flexible benefits and career progression await you!
- Why this job: Make a real difference in creating a safe environment for everyone.
- Qualifications: SIA licence, customer service experience, and good communication skills.
The predicted salary is between 29477 - 29477 € per year.
Salary: £29,477 + overtime
Working hours: 19:00 - 07:00, 4 days on 4 off
Contract Type: Permanent Full Time
Location: Goole
Role Overview
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided while performing these duties.
What You'll Do
- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Always display excellent situational awareness.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- Assist staff, guests, contractors and public bodies by providing information, giving direction or responding to queries in a professional manner.
- Be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
Who You'll Be
- Clearance to BS7858
- Full UK Driver's license
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Written and verbal communication required to meet deliverables of role
- Experience of using IT software (Word, Teams, Outlook)
- Comfortable to work alone using initiative and work as part of a team
Benefits
- 20 Days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in building a better world at work.
Security Officer in Goole employer: EMCOR UK
At EMCOR UK, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Our Goole location provides a unique opportunity to engage in meaningful work as a Security Officer, with extensive benefits including generous holiday allowances, industry-leading family policies, and access to a variety of learning and development programmes. Join us to be part of a diverse team that values your contributions and fosters a safe and secure environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Goole
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle various situations, from customer service challenges to emergency responses. This will help you showcase your skills and confidence during the interview.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at EMCOR UK, where diversity and inclusion are celebrated. Tailor your approach to show why you’d be a great fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer in Goole
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about creating a safe and secure environment while providing top-notch customer service, make sure to highlight any relevant experience you have. We want to see how you've gone above and beyond for customers in the past!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you're a great fit for the role.
Tailor Your Application:Make sure to customise your application to match the job description. Mention specific skills and experiences that align with what we're looking for, like your SIA licence or any first aid qualifications. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at EMCOR UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like customer service and situational awareness.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples from your past experiences where you demonstrated this skill. Think about situations where you handled queries or provided assistance effectively, as these will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as protests or emergencies. Practise your responses to these scenarios, focusing on your ability to remain calm, follow procedures, and communicate clearly under pressure.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly for the interview to reflect the professional image expected in the security industry. Also, plan to arrive early to show your commitment and reliability, which are key traits for a Security Officer.
