At a Glance
- Tasks: Be the friendly face of the BBC, welcoming visitors and managing queries with professionalism.
- Company: Join the iconic BBC Broadcasting House, a hub of creativity and innovation.
- Benefits: Enjoy 25 days holiday, flexible benefits, and extensive learning opportunities.
- Other info: Diverse workplace with a commitment to equal opportunities and personal growth.
- Why this job: Make a lasting impression while developing your career in a dynamic environment.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
The predicted salary is between 30868 - 30868 £ per year.
Salary: £30,868 pa + overtime
Working hours: 8am-8pm day shifts, 8pm-8am night shifts (average 14 shifts/month)
Contract type: Permanent, Full Time
Location: BBC Broadcasting House
Role Overview
As a corporate receptionist, you will create an excellent first impression by demonstrating high customer care, professionalism, and engagement to staff and visitors.
What You'll Do
- Meet and greet visitors, staff, and contractors warmly and courteously
- Assist with queries knowledgeably and professionally, escalating where appropriate
- Issue visitor/contractor passes and announce visitors to their host
- Manage access control system and authorise temporary staff passes when required
- Operate the switchboard/telephones within SLA timelines
- Answer, screen, and forward calls, taking messages where appropriate
- Maintain a tidy reception area and provide efficient service
- Maintain stationery stock levels and order supplies as required
- Check, read, and action emails on a timely basis
- Carry out administrative tasks
- Adhere to site safety and security procedures
- Represent the business with a positive attitude and professional appearance
Who You'll Be
- Approachable and professional
- Prompt, reliable, and efficient
- Able to prioritise workload
- Able to work to deadlines
- IT literate – Outlook/Microsoft Office
- Excellent communication skills – verbal, written, telephone
- Excellent customer service skills
- Takes a leading role in own personal development
- Flexible toward changes/needs of the business
- Understanding of corporate working environment
Benefits
- 25 days holidays + bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading maternity & paternity policies
- Refer a Friend scheme – £500 per referral
- GEMS – recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including progression opportunities
- Flex benefits: discount shopping, gym, mobile, family activities, insurance, dining experience, car leasing and breakdown cover
- Bike to work scheme
- Paid volunteering and charity days
- Medicash – health cash plan covering dental, optical, physiotherapy and wellbeing
- Employee Assistance Programme – guidance and advice on personal, health, legal, financial queries
Equal Opportunities
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic. We believe a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and remain committed to providing equal opportunities for employment and growth.
Join us in building a better world at work.
Corporate Receptionist - BBC employer: EMCOR UK
At BBC Broadcasting House, we pride ourselves on being an exceptional employer that values professionalism and customer care. Our corporate receptionists enjoy a supportive work culture with extensive learning and development opportunities, competitive benefits including generous holiday allowances and health plans, and a commitment to diversity and inclusion. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working in a prestigious location that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - BBC
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a warm smile and a confident handshake. Remember, you're not just showcasing your skills; you're also showing off your personality!
✨Tip Number 2
Prepare for common questions by practising your responses out loud. This will help you sound more natural and less scripted during the actual interview. Plus, it’ll boost your confidence when discussing your customer service experience!
✨Tip Number 3
Dress the part! As a corporate receptionist, professionalism is key. Choose an outfit that reflects the company culture while still making you feel comfortable and confident. You want to look sharp and ready to represent the BBC!
✨Tip Number 4
After the interview, don’t forget to send a thank-you email. It’s a simple yet effective way to show your appreciation and reiterate your interest in the role. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Corporate Receptionist - BBC
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, as a corporate receptionist, you'll be the face of the company!
Tailor Your Application:Make sure to tailor your application specifically for the Corporate Receptionist role at BBC. Highlight your customer service skills and any relevant experience that aligns with the job description. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at EMCOR UK
✨Know the Company
Before your interview, take some time to research the BBC and its corporate culture. Understanding their values and mission will help you align your answers with what they’re looking for in a corporate receptionist.
✨Practice Your Greeting
As a receptionist, your first impression is crucial. Practice a warm and professional greeting that you can use when meeting visitors. This will not only boost your confidence but also demonstrate your customer service skills right from the start.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle difficult visitors or manage multiple tasks at once. Prepare specific examples from your past experiences that showcase your ability to stay calm and efficient under pressure.
✨Dress the Part
Make sure to dress professionally for your interview. The BBC expects a polished appearance, so choose an outfit that reflects the corporate environment. This shows that you understand the importance of professionalism in a reception role.
