At a Glance
- Tasks: Be the friendly face of the BBC, welcoming visitors and managing reception duties.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 25 days holiday, flexible benefits, and extensive learning opportunities.
- Other info: Opportunities for personal development and career progression await you.
- Why this job: Make a great first impression and be part of a diverse, inclusive team.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As a corporate receptionist, your primary role will be to make an excellent first impression by demonstrating a high level of customer care, professionalism, and engagement to all staff and visitors of the building in which you are located. You will be required to perform reception, administration, and telephone/switchboard duties efficiently and effectively, and will be responsible for creating a positive reception experience.
Responsibilities
- Meet and greet visitors / staff / contractors in a warm, friendly, and courteous manner
- Assist with queries knowledgeably and professionally, escalating where appropriate
- Issue visitor / contractor passes and announce visitors to their host
- Manage the access control system and authorise temporary staff passes when required
- Operate the switchboard / telephones within SLA timelines
- Answer, screen, and forward calls, taking messages when appropriate
- Maintain a tidy reception area and provide an efficient service
- Maintain stock levels of stationery and order supplies as required
- Check, read and action emails on a timely basis
- Carry out administrative tasks
- Adhere to site safety and security procedures
- Represent the business with a positive attitude and professional appearance
- Approachable, and professional
- Prompt, reliable, and efficient
- Able to prioritise workload
- Able to work to deadlines
- IT literate – Outlook / Microsoft Office
- Excellent communication skills – verbal / written / telephone
- Excellent customer service skills
- Takes a leading role in own personal development
- Flexible toward the changes / needs of the business
- Understanding of corporate working environment
About the Company
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Benefits
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries
Equal Opportunity Statement
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Corporate Receptionist - BBC in City of Westminster employer: EMCOR UK
At EMCOR UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Corporate Receptionist, you will enjoy extensive benefits including generous holiday allowances, industry-leading family policies, and access to a variety of learning and development opportunities, all within a supportive environment that values diversity and inclusion. Join us in creating a better world at work while making a meaningful impact in a dynamic corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - BBC in City of Westminster
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a warm smile and a friendly hello. It sets the tone for the whole meeting and shows you're approachable and professional.
✨Tip Number 2
Know your stuff! Research the company and its values before the interview. This way, you can tailor your responses to show how you align with their mission of creating a better world at work.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Corporate Receptionist - BBC in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a corporate receptionist, your ability to engage with visitors and staff is key. Make sure to highlight any previous experience where you’ve provided excellent customer care, as this will show us you can create that positive reception experience we’re after.
Keep It Professional Yet Friendly:Your written application should reflect the warm and courteous manner we expect at EMCOR UK. Use a friendly tone while maintaining professionalism, so we can see your personality shine through!
Be Clear and Concise:When detailing your skills and experiences, keep it straightforward. We appreciate clarity, so make sure your application is easy to read and gets straight to the point about why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMCOR UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a corporate receptionist. Familiarise yourself with tasks like managing the switchboard, issuing visitor passes, and maintaining a tidy reception area. This knowledge will help you answer questions confidently and demonstrate your readiness for the role.
✨Showcase Your Customer Service Skills
As a corporate receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond to assist someone. Highlight your ability to remain calm under pressure and how you handle difficult situations with professionalism and courtesy.
✨Dress to Impress
First impressions matter, especially in a role that represents the company. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the corporate environment you’ll be working in.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
