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- Tasks: Coordinate training for BBC employees and manage learning requests.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 25 days holiday, health plans, discounts, and gym access.
- Why this job: Make a real impact on employee development and workplace culture.
- Qualifications: Experience in administration, coordination, and customer service required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Birmingham
Working Hours: 09:00-17:00, Monday – Friday
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future.
Job Purpose
Reporting to the Training Manager, responsible for providing coordination and administration resource to the BBC account. Working closely with the central Learning & Development team to ensure that all training is aligned with client requirements, EMCOR UK’s learning and development and business strategies, company goals and enhances employee skills to support professional development. Monitoring training compliance and updating the business online learning management system to ensure training activities are correctly recorded.
Duties
- Training Matrix & Reporting: Collaborating with the Training Managers and senior leadership teams to assess training needs and create and maintain a comprehensive training matrix and structured training plans for all BBC employees. Maintain records of employee training and certification status, preparing reports on training activities and results as required. Advising and guiding BBC employees on available programmes. Manage learning requests for BBC employees. Direct all training requests through the automated link to the central L&D Smartsheet. Working with central L&D team to ensure correct authorisation routes are up to date. Complete training support agreement forms to align with current practices and authority routes, including qualifications requests.
- New Starter Induction: Supporting Training Manager to ensure all new starters receive a comprehensive induction programme. Working with BBC HRBP and central Recruitment teams to ensure all new starters attend monthly virtual Corporate Welcome sessions, reporting on attendance levels and tracking down those employees who fail to attend.
- Programme Coordination: Working with the central L&D team to plan, schedule and coordinate any internally and externally delivered training sessions for BBC employees, ensuring minimal disruption to business operations. Liaise with BBC event staff to book training facilities on-site. Ensure that on-site catering is arranged for site-based training events, workshops, roadshows and L&D events. Preparation and dissemination of pre and post course training materials and handouts for internal training sessions. Manage attendance records and record these on individual Kallidus Learn profiles. Ensure feedback evaluations are completed after each programme. Manage attendance of BBC employees to ensure full attendance on booked and scheduled programmes, avoiding late cancellations and no-shows. In conjunction with the central L&D team and Head of Soft Services, coordinate and organise BICSc training sessions for internal trainers, assessors and cleaning operatives. Working with central L&D, ensuring any site-based training and meeting rooms are prepared and ready to receive organisers, facilitators and delegates. Provide/facilitate a meet and greet service for trainers and delegates when on-site, showing them to their rooms and facilities. Manage communication of upcoming training programmes to EUK BBC staff. Ensure central L&D team are kept up to date with any activities.
- Ad-hoc: Working with Training Manager and other BBC Training Coordinator/s to cover absence or during busy periods. Provide support at learning events/workshops as required. Other duties as required.
About The Role
- Skilled in design and delivery - experience needed.
- Proven experience in a busy, administration and coordination role, with a focus on customer service.
- Strong organisational and project management skills.
- Experience in programme coordination and scheduling.
- Proficiency in using Microsoft Word, Excel and PowerPoint skills essential.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Excellent attention to detail.
- Excellent written and verbal English skills essential.
- Ability and confidence to work well and communicate with all levels.
- Proactive and self-motivated, comfortable working without constant day to day management.
- Flexibility and ability to respond and adapt to changing priorities.
- Good influencing and communication skills.
- Ability to identify gaps in training and propose solutions to improve learning and development outcomes.
- Positive attitude and advocacy of learning and development.
- Professionalism in handling confidential employee information.
- Collaborative approach to working with colleagues and teams.
- Familiarity with Learning Management Systems (LMS) and eLearning platforms useful.
Other Factors
This role is site and office-based. Responsible for delivering coordination service for around 350 employees working across BBC EMCOR UK. UK-wide travel is required across BBC sites. Full, clean driving licence is essential.
Person Specification
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
EMCOR UK Benefits
- Industry leading maternity & paternity policies.
- Refer a friend scheme – worth £500 per referral.
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
- Extensive learning & development opportunities, including opportunities for progression.
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover.
- Bike To Work Scheme.
- Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing.
- Dental scheme.
- Access to health assessments.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
Training Specialist - BBC in Birmingham employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist - BBC in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EMCOR UK, especially those in training roles. A friendly chat can give us insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching EMCOR UK’s approach to learning and development. We want to see how you can contribute to creating a better world at work, so think about how your skills align with their mission.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed multiple projects or training programmes in the past. We love seeing candidates who can juggle tasks like a pro!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re genuinely interested in the role and appreciate the opportunity.
We think you need these skills to ace Training Specialist - BBC in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training Specialist role. Highlight your relevant experience in training coordination and administration, and show us how your skills align with our mission at EMCOR UK.
Showcase Your Skills: We want to see your organisational and project management skills shine! Use specific examples from your past roles to demonstrate how you've successfully managed multiple projects and maintained attention to detail.
Be Personable: Remember, we value a collaborative approach! Let your personality come through in your application. Share your passion for learning and development, and how you can contribute to creating a better workplace for everyone.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EMCOR UK
✨Know Your Stuff
Before the interview, dive deep into EMCOR UK's values and mission. Understand how they revolutionise facilities management and their commitment to learning and development. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Training Specialist, you'll need strong organisational skills. Prepare examples from your past experiences where you've successfully managed multiple projects or coordinated training sessions. Be ready to discuss how you handle tight deadlines and ensure everything runs smoothly.
✨Be Proactive and Adaptable
EMCOR UK values flexibility and the ability to adapt to changing priorities. Think of instances where you've had to pivot quickly in your previous roles. Highlight your proactive approach to problem-solving and how you can contribute to a dynamic work environment.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the training programmes you'll coordinate or how the central L&D team collaborates with other departments. Engaging with your interviewers shows your enthusiasm and helps you assess if the company is the right fit for you.
