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- Tasks: Assist in managing facilities contracts and ensure smooth operations.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 25 days holiday, flexible benefits, and extensive learning opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in facilities management and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 35000 - 49000 £ per year.
Location: Goole, DN14 6BS
Salary: £35,000 per annum
Working hours: Monday to Friday 07:30‑16:30
Contract: Full time (40 hrs weekly)
Company: EMCOR UK revolutionises facilities management by combining engineering heritage and innovation, prioritising people and using data‑driven intelligence to enhance workplace experience.
Role Overview: Assist the Facilities Manager in the operation of site contracts in line with divisional objectives, providing day‑to‑day client facilities management support covering both soft and hard FM services.
Key Responsibilities:
- Review and evaluate existing soft & hard services contracts, to provide KPI and SLA’s
- Provide day to day hard & soft services contract management (cleaning, vending, catering, contractor management etc)
- Production of accurate contract performance reports weekly, monthly, as and when requested
- Production of helpdesk related reports
- Communication to client departments of completed and planned works
- Provide day‑to‑day FM operational support to the client
- Client liaison and complaint management
- Dealing with subcontractor and supplier enquiries
- Comply with any additional ad‑hoc instructions which may be given
- Assist with overseeing Planned Preventive Maintenance scheduling
- Operating as a member of the EMCOR team, to lead and support all site based services
- Ensure KPIs/SLAs are met and communicated to the Team
- Plan and co‑ordinate team briefings and Toolbox Talks
- Review staffing levels and labour costs ensuring that they remain within the budget at all times
- Provide monthly operational reports including budget performance against agreed targets
- Influence and encourage collaboration, knowledge sharing and best practice across site(s)
- Regularly meet with the client to communicate key contract issues in support of sustaining partnership values and the smooth running of the business
- Deliver all the required outputs against the agreed KPIs whilst striving to improve performance beyond the baseline target
- Identify cost reduction opportunities resulting from improved / changed maintenance techniques
- Manage/assist in recruitment procedures to ensure legislation and processes are adhered in order to identify suitable candidates with key skills and attributes
- Assist in the duties/responsibilities of the Operations Manager in any absence
- To perform any other reasonable duties required by the Operations Manager and/or Account Director
Qualifications & Experience:
- Technical Certificate or Diploma
- IOSHH or NEBOSH Qualified (Desirable)
- Experience of Producing & Reviewing RAMS
- Experience within a similar role, managing the delivery of complex high value contracts with both hard & soft services experience
- Experience of using Word, Excel, CMMS and Helpdesk Packages
- An excellent level of interpersonal and customer relationship skills, with an emphasis on accuracy
- Communication skills – a good use of oral and written skills to communicate, in detail, accurately
Benefits:
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
Equal Opportunity Statement:
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Assistant Facilities Manager employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those at EMCOR UK. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching EMCOR UK’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for enhancing workplace experiences and how you can contribute to our team.
✨Tip Number 3
Practice common interview questions related to facilities management. Think about your past experiences with hard and soft services and be ready to share specific examples of how you’ve tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Facilities Manager role. Highlight your experience with both hard and soft services, and don’t forget to mention any relevant qualifications like IOSHH or NEBOSH. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at EMCOR UK. Share specific examples of your past experiences that align with the job description, and show us your passion for facilities management.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, we want to see how you effectively convey information and manage relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the EMCOR UK family. Don’t miss out on this opportunity!
How to prepare for a job interview at EMCOR UK
✨Know Your Contracts
Familiarise yourself with the types of contracts EMCOR UK manages, both hard and soft services. Be ready to discuss how you would evaluate existing contracts and ensure KPIs and SLAs are met. This shows your understanding of the role and its responsibilities.
✨Showcase Your Communication Skills
Since client liaison is key in this role, prepare examples of how you've effectively communicated with clients or managed complaints in the past. Highlight your interpersonal skills and how they contribute to a positive workplace experience.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified cost reduction opportunities or improved maintenance techniques. Be ready to share these examples to illustrate your proactive approach and ability to enhance operational efficiency.
✨Prepare for Team Dynamics
Understand the importance of collaboration within the EMCOR team. Be prepared to discuss how you would influence and encourage knowledge sharing among team members, as well as how you would handle team briefings and Toolbox Talks.
