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- Tasks: Support the Regional Facilities Manager in daily operations and client site management.
- Company: Join EMCOR UK, a leader in innovative facilities management.
- Benefits: Enjoy 25 days holiday, flexible benefits, and industry-leading parental policies.
- Why this job: Make a real impact on workplace efficiency and sustainability.
- Qualifications: Technical qualifications and experience in facilities management are essential.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Role Overview
Location: Based at Lancaster House, Huntingdon, but also looking after Cambridge and other buildings in Huntingdon.
Salary: ÂŁ32,000 per annum
Working Hours: Monday to Friday, 8:00 to 17:00
Contract Type: Permanent Full Time
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, \”One Data World,\” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Details
Role Overview To assist the Operations Manager in the operation of site contracts in line with divisional objectives and offer day to day client facilities management support.
What You\\\’ll Do
- Review and evaluate existing soft & hard services contracts, to provide KPI and SLA’s
- Provide day to day hard & soft services contract management (cleaning, vending, catering, contractor management etc)
- Production of accurate contract performance reports weekly, monthly, as and when requested
- Production of helpdesk related reports
- Communication to client departments of completed and planned works
- Provide day-to-day FM operational support to the client
- Client liaison and complaint management
- Dealing with subcontractor and supplier enquiries
- Comply with any additional ad-hoc instructions which may be given
- Assist with overseeing Planned Preventive Maintenance scheduling
- Operating as a member of the EMCOR team, to lead and support all site based services
- Ensure KPIs/SLAs are met and communicated to the Team
- Plan and co-ordinate team briefings and Toolbox Talks
- Review staffing levels and labour costs ensuring that they remain within the budget at all times
- Provide monthly operational reports including budget performance against agreed targets
- Influence and encourage collaboration, knowledge sharing and best practice across site(s)
- Regularly meet with the client to communicate key contract issues in support of sustaining partnership values and the smooth running of the business
- Deliver all the requires outputs against the agreed KPIs whilst striving to improving performance beyond the baseline target
- Identify cost reduction opportunities resulting from improved / changed maintenance techniques
- Manage/assist in recruitment procedures to ensure legislation and processes are adhered in order to identify suitable candidates with key skills and attributes
- Assist in the duties/responsibilities of the Operations Manager in any absence
- To perform any other reasonable duties required by the Operations Manager and/or Account Director
About The Role
Who you\’ll be:
- Technical Certificate or Diploma
- IOSHH or NEBOSH Qualified
- Experience of Producing & Reviewing RAMS
- Experience within a similar role, managing the delivery of complex high value contracts with both hard & soft services experience
- Experience of using Word, Excel, CMMS and Helpdesk Packages
- An excellent level of interpersonal and customer relationship skills, with an emphasis on accuracy
- Communication skills – a good use of oral and written skills to communicate, in detail, accurately
- Ability to sustain effective relationships by understanding the importance of professionalism and able to handle complaints effectively
- Ability to plan and organise in a timely manner, prioritising workloads effectively
- Drive and determination by accepting challenges and striving towards departmental, personal & company goals & Objectives
- Reliable and resilient under pressure, accepting responsibility and taking ownership & Accountability
- Has a detailed understanding of operational needs, having a thorough awareness of commercial implications of actions.
EMCOR UK Benefits
- Holiday Buy Scheme – up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash – Health cash plan – Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries.
Diversity and Inclusion
We embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
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Assistant Facilities Manager employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching EMCOR UK and understanding their values. Think about how your skills align with their mission to create a better world at work. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to facilities management and your experience. The more comfortable you are speaking about your skills, the more confident you’ll be in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from EMCOR UK. Let’s get you that Assistant Facilities Manager role!
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Facilities Manager role. Highlight your experience in managing contracts and your understanding of both hard and soft services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for EMCOR UK. Share specific examples of how you've successfully managed facilities or improved operational efficiency in previous roles.
Showcase Your Interpersonal Skills: Since this role involves client liaison and complaint management, emphasise your interpersonal skills. Let us know how you've effectively handled customer relationships and resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at EMCOR UK
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant Facilities Manager role. Familiarise yourself with facilities management concepts, especially around hard and soft services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage contracts, handle client relationships, and oversee operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about EMCOR UK's approach to facilities management, their use of data-driven intelligence, and how they support their teams. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Emphasise Teamwork and Communication
Since the role involves liaising with clients and managing teams, highlight your interpersonal skills. Share examples of how you've successfully collaborated with others or resolved conflicts. This will demonstrate that you can maintain professionalism and build strong relationships in a facilities management context.
