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- Tasks: Support the Facilities Manager and manage soft services for a smooth operation.
- Company: EMCOR UK revolutionises facilities management with a focus on people and innovation.
- Benefits: Enjoy 25 days holiday, company sick pay, and discounts on shopping and gym memberships.
- Why this job: Join a culture of teamwork and continuous improvement while making a positive impact.
- Qualifications: Full driving license, strong English skills, and customer service experience required.
- Other info: Diversity is celebrated; all backgrounds are encouraged to apply.
The predicted salary is between 24000 - 30000 £ per year.
Location: Lincoln
Working hours: Monday to Friday 7:30 - 16.30 (40 hours per week)
Salary: £24,000 - £30,000 + OT
Benefits: 25 days holiday + BH, Company Sick Pay, Flexi Benefits Discounts including Discount Shopping, Gym, Days Out, Extensive Learning & Development opportunities.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future.
Job Purpose:
To support the Facilities Manager in ensuring compliance with the agreement between EMCOR UK and the client. The Facilities Co-Ordinator will manage the service deliverables for all soft services to promote an ethos of teamwork and to instil a culture of continuous improvement. You will also provide administrative support to ensure that our workflow is delivered effectively and efficiently.
What you will do:
- Adherence to all EHS and client processes in a multi-use environment
- Proactive management of helpdesk tasks and ensuring SLA achievement
- Responsible for the day to day management of all soft services
- Overseeing & covering reception duties when required
- Carry out administrative duties for facilities which include KPI Auditing, collating records of quotations and formulating minutes of meetings
- Assist the FM to ensure all finance processes are followed and records kept up to date with regards to extra works quotations and budget management
- Ensure all soft services & M&E log book processes and procedures are achieved
- Support the M&E Supervisor with ensuring the CAFM System and Asset Management database is kept up to date and regularly review
- Maintain and control stock levels of PPE, Office Stationery/Equipment
- Hold responsibility for all aspects of administration requirements for the FM team
- Develop and maintain relationship with suppliers and subcontractors
- Ensure that clients are subjected to minimum disruptions whilst FM works are carried out, leading communication distribution when required
- Act upon reasonable requests and instructions from the client, customer and peers/colleagues from all departments/service lines
- Assist the Operations Manager in administration duties for the account
- Line manage our cleaning and reception, also management of all other soft services delivered by preferred suppliers which include catering, vending, pest control and workwear, etc.
Who you will be:
- Hold a full driving license
- Strong command of written and spoken English
- Knowledge of key operational procedures, e.g. supplier control, procurement, Health & Safety (IOSH Managing Safely & SIA license preferred but not essential as training will be provided)
- Line management/supervision of personnel
- Well organised with the ability to prioritise workloads
- Previous experience in a front facing customer service skills
- Sound administrative experience
- Excellent IT skills including all Office 365 software
- Willingness to travel for work as and when required
Person Specification:
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Facilities Co-Ordinator - Siemens employer: EMCOR Group (UK) Plc
Contact Detail:
EMCOR Group (UK) Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Co-Ordinator - Siemens
✨Tip Number 1
Familiarise yourself with EMCOR UK's values and mission. Understanding their commitment to creating a better workplace will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in facilities management or customer service during networking opportunities. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed soft services or administrative tasks in previous roles. Being able to articulate your hands-on experience will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research common challenges faced in facilities management and think about how you would address them. This proactive approach will show your problem-solving skills and readiness to contribute positively to the team at EMCOR UK.
We think you need these skills to ace Facilities Co-Ordinator - Siemens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Co-Ordinator role at EMCOR UK. Focus on your administrative skills, customer service experience, and any knowledge of health and safety procedures.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of EMCOR UK's mission and values that resonate with you, and explain how your background makes you a great fit for their team.
Highlight Relevant Qualifications: If you have any certifications related to facilities management, health and safety, or customer service, be sure to mention them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at EMCOR Group (UK) Plc
✨Understand the Company Culture
Before your interview, take some time to research EMCOR UK and their approach to facilities management. Familiarise yourself with their commitment to safety, compliance, and creating a better workplace. This will help you align your answers with their values during the interview.
✨Showcase Your Administrative Skills
As a Facilities Co-Ordinator, you'll be handling various administrative tasks. Be prepared to discuss your previous experience in administration, particularly in managing records, KPIs, and communication. Highlight any specific tools or software you've used, especially Office 365.
✨Demonstrate Customer Service Experience
Since the role involves front-facing customer service, think of examples where you've successfully managed client relationships or resolved issues. Be ready to explain how you prioritise customer satisfaction while ensuring operational efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a multi-use environment. Prepare scenarios where you've had to manage multiple tasks or respond to unexpected situations, showcasing your organisational skills and ability to work under pressure.
