At a Glance
- Tasks: Manage and grow client accounts while ensuring exceptional service delivery.
- Company: Join a multi-award-winning global events agency with a focus on creativity and sustainability.
- Benefits: Enjoy autonomy, support for your ideas, and a commitment to diversity and inclusion.
- Other info: Opportunity for personal growth and leadership development in a fast-paced industry.
- Why this job: Be part of impactful projects for major brands and develop your career in a dynamic environment.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
We’re the emc3 Collective – a multi-award-winning global events agency delivering bold, strategic experiences for brands like Warner Bros., Beatbox, Checkout, Google, HP, Linked In, Microsoft, and Tik Tok.
From immersive environments to purpose-led experiences, we blend creativity, content, and production to craft events that don’t just impress – they inspire and make an impact that lasts.
We’re proud to be a Certified B Corp, hold Eco Vadis Gold, and be recognised as a five-time Global Agency of the Year – as well as a King’s Award for Enterprise winnerfor our leadership in sustainability, innovation, and excellence in delivery.
The emc3 Collective unites
- emc3 – Full-service B2B events agency
- BEG – B2C experiential specialists
- From Now – Sustainability consultancy emc3 Life
- Healthcare and life sciences division
Together, we provide end-to-end support across strategy, creative, content, production, and ESG – helping brands grow with purpose while creating experiences that truly connect.
At our core, we’re a team of Conscious Operators, Dependable Forces, and Fearlessly Imaginative thinkers – passionate about building meaningful experiences that move people and brands forward.
Purpose
The Senior Account Manager (SAM) is responsible for independently managing and growing mid-to-high value client accounts, ensuring exceptional service delivery, strong commercial performance, and consistent growth.
Acting as a trusted client partner, the SAM leads day-to-day account strategy, owns client relationships, and drives delivery across projects.
The role plays a critical part in identifying and converting growth opportunities, while contributing to broader strategic direction.
- Senior Account Manager Responsibilities
- Reports to: Head of Client Experience
- Day to Day Responsibilities
- Own client communication throughout all stages of the project lifecycle.
- Ensure projects are accurately set up and managed in Hub Spot, Procim, and Asana.
- Ensure time sheets are always up to date and maintain an oversight of project hours against scope.
- Coordinate internal teams during pitches and project delivery phases.
- Allocate responsibilities across teams and ensure timely completion of all deliverables.
- Maintain strong communication across departments to support efficient delivery.
- Contribute to forecasting and annual account planning processes.
- Personal Effectiveness & Development
- Demonstrate strong self-awareness and emotional intelligence in all interactions.
- Actively seek and apply feedback to improve performance.
- Continue to build strategic, commercial, and leadership capability in preparation for Account Director level.
- Share knowledge and support the development of others.
- What you'll get
The chance to be part of a fast-growing, award-winning global events agency that encourages their team to have autonomy over their role, enabling you to bring new ideas to the table, develop your role into exactly what you want it to be and receive support whilst doing it.
- In addition to that, in return for everything you bring, we will provide the following:
- Our commitment to diversity and inclusion
At emc3, diversity and inclusion are at the heart of our values, and we are committed to providing a meaningful and inclusive interview experience for all candidates.
If you require an accommodation or adjustment for a disability or any other reason during the hiring process, please let us know by reaching out to your recruiting contact.
We are proud to be an equal-opportunity employer and celebrate the unique perspectives and experiences that diversity brings to our team.
We are committed to fostering an environment where everyone can thrive. emc3 does not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, or military service.
Together, we believe that inclusivity builds stronger, more innovative teams.
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Senior Account Manager (Maternity Cover) employer: Emc3
At emc3 Collective, we pride ourselves on being a multi-award-winning global events agency that champions creativity and sustainability. Our vibrant work culture fosters autonomy and innovation, allowing you to shape your role while contributing to impactful projects for renowned brands. With a strong commitment to diversity and inclusion, we offer meaningful growth opportunities and a supportive environment where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (Maternity Cover)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Emc3 and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Emc3 are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Emc3 on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Emc3. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Account Manager (Maternity Cover)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Emc3. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Emc3:Show us that you’ve done your homework! In your application, briefly mention what you admire about Emc3’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Emc3
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Emc3 will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Emc3, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
