Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and grow key enterprise client relationships in the travel industry.
- Company: Global technology consultancy with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, and hybrid working model.
- Why this job: Make a real impact by managing high-value accounts and driving growth.
- Qualifications: 10+ years in account management with experience in customer-facing tech roles.
- Other info: Dynamic role with significant career growth potential in a thriving industry.
The predicted salary is between 120000 - 140000 £ per year.
Location: London - Hybrid (client office approx. 3 days per week)
Salary: £120-140K base + OTB (25–30%) + Benefits
We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions.
You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion.
The Role
This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value.
Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery.
What You Will Be Doing
- Managing and growing strategic enterprise client relationships within the travel industry
- Acting as the primary point of contact for senior client stakeholders and executive leadership
- Developing and executing strategic account plans aligned with client objectives
- Overseeing the delivery of complex technology services and custom software engagements
- Managing overall account performance including revenue, profitability, and growth
- Identifying new business opportunities within existing client environments
- Collaborating with global delivery teams to ensure successful project outcomes
- Supporting executive-level engagement across engineering, technology, and business stakeholders
- Monitoring engagement performance against agreed account metrics
- Managing contract compliance, billing, and commercial performance
- Supporting risk identification and mitigation across complex engagements
- Coordinating with third parties involved in service delivery when required
- Providing regular reporting on account performance, opportunities, and strategic priorities
What We Are Looking For
- 10+ years of experience in account management, sales, consulting, or customer-facing technology roles
- Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility
- 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries
- 3+ years working within technology services or consulting organisations
- Experience delivering or managing custom software development services
- Strong understanding of software development lifecycles and modern technology environments
- Demonstrated ability to work with senior client stakeholders and executive leadership teams
- Experience managing large, distributed delivery teams and complex engagements
- Strong commercial awareness with experience managing account revenue, margins, and growth opportunities
- Excellent communication, presentation, and relationship management skills
- Entrepreneurial mindset with strong analytical and problem-solving abilities
Additional Information
- London-based hybrid role
- Opportunity to manage high-value enterprise travel industry accounts with significant growth potential
- Competitive base salary plus performance-based OTB structure
If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.
Senior Strategic Account Manager - Travel Industry in City of London employer: EMBS Technology
Contact Detail:
EMBS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Strategic Account Manager - Travel Industry in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how your experience can help them grow. This will show that you’re not just another candidate but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for managing those strategic accounts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you a leg up in the process. So, what are you waiting for? Get your application in!
We think you need these skills to ace Senior Strategic Account Manager - Travel Industry in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Strategic Account Manager. Highlight your experience in managing large enterprise accounts, especially in the travel or technology sectors. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven growth and managed client relationships in the past. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics to demonstrate your success in managing revenue and growth opportunities. Numbers speak volumes, and we’re all about that!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at EMBS Technology
✨Know Your Client Inside Out
Before the interview, dive deep into the travel industry and the specific clients you might be working with. Understand their challenges, competitors, and recent trends. This will not only show your enthusiasm but also help you discuss how you can add value to their business.
✨Showcase Your Strategic Thinking
Prepare to discuss your experience in developing strategic account plans. Think of examples where you've successfully identified growth opportunities or improved client relationships. Be ready to explain your thought process and how it aligns with the company's goals.
✨Demonstrate Your Tech Savvy
Since this role involves complex technology services, brush up on your knowledge of software development lifecycles and modern tech environments. Be prepared to discuss how you've managed technology projects in the past and how you can leverage that experience for the company.
✨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about the company's approach to client management and their vision for the future in the travel sector. This shows your genuine interest and helps you assess if the company is the right fit for you.