Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage B2B client relationships and ensure a smooth experience with our fleet management software.
- Company: Join a leading fleet management software company trusted by over 3,000 UK businesses.
- Benefits: Enjoy remote work flexibility, a strong bonus structure, and profit-sharing opportunities.
- Why this job: Be part of a growing team that values customer success and offers a collaborative culture.
- Qualifications: Experience in SaaS account management and a customer-first mindset are essential.
- Other info: Only two days a month in the office, with a focus on virtual collaboration.
The predicted salary is between 36000 - 54000 £ per year.
Join a market leader in fleet management software, trusted by over 3,000 UK businesses and expanding rapidly across Europe. We’re looking for a confident, tech-savvy Account Manager to nurture, grow, and retain customer relationships across our direct and reseller channels. If you’ve got experience in SaaS account management and thrive on making customers feel supported, empowered, and excited to get more from their tech, we want to hear from you.
The Role
- Managing a portfolio of B2B clients post-sale, ensuring their experience with our platform is smooth, strategic, and value-driven
- Delivering product demos, webinars, and tailored onboarding journeys, introducing customers to new features, tools, and modules
- Upselling and cross-selling relevant solutions that align with customer needs, proactively identifying opportunities for growth
- Following up on marketing-led outreach, working closely with our in-house team to convert warm leads and campaign interest into revenue
- Building strong relationships with reseller partners, supporting them with customer knowledge, product enablement, and co-sales strategies
- Using our CRM daily, managing pipeline activity, updating notes, tracking touchpoints, and collaborating with your team to ensure a joined-up customer approach
- Championing customer success at every stage of the journey, acting as the internal voice of the customer and playing a vital role in retention and satisfaction
What We’re Looking For
- SaaS Account Management experience – ideally in B2B tech, fleet, logistics, telematics, or similar
- A customer-first mindset, with experience managing client lifecycles from onboarding through to long-term growth
- Sales acumen, including upselling, cross-selling and supporting adoption of new features and modules
- Confident with virtual demos and webinars, and comfortable educating both end-users and decision-makers
- Strong CRM and reporting habits, with experience using tools like Salesforce, HubSpot or similar
- A collaborative and self-driven approach – able to thrive remotely, with regular virtual contact and monthly in-person team days
Why Join?
- Remote-first culture – just two days a month in the office
- Flexible, friendly and close-knit team – low ego, high impact
- Strong bonus structure – up to 10% based on performance, plus profit-share depending on company success
- Market-leading product – consistently top-rated in the UK fleet space
- Opportunity to grow – the company is expanding across Europe, and account managers are at the heart of that growth
Interested? Apply or reach out to Kelly at EMBS on kelly@embstalent.co.uk to find out more and arrange a chat.
B2B Account Manager employer: EMBS Technology
Contact Detail:
EMBS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Account Manager
✨Tip Number 1
Familiarise yourself with the fleet management software industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Showcase your SaaS account management experience by preparing specific examples of how you've successfully managed client relationships, upsold products, or improved customer satisfaction. This will highlight your relevant skills and make you stand out.
✨Tip Number 3
Practice delivering virtual demos and webinars. Since this role involves educating clients, being comfortable and confident in presenting online will be crucial. Consider recording yourself to refine your delivery and presentation style.
✨Tip Number 4
Network with professionals in the fleet management and SaaS sectors. Engaging with industry groups on platforms like LinkedIn can provide insights and connections that may lead to referrals or valuable information about the company culture.
We think you need these skills to ace B2B Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS account management, particularly in B2B tech or fleet management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first mindset and your ability to manage client lifecycles. Mention specific examples of how you've successfully upsold or cross-sold solutions in previous roles.
Showcase Your Technical Skills: Emphasise your comfort with virtual demos and webinars. If you have experience using CRM tools like Salesforce or HubSpot, make sure to include this in your application to highlight your technical proficiency.
Highlight Collaborative Experience: Since the role requires a collaborative approach, mention any past experiences where you worked closely with teams or partners to achieve common goals. This will show that you can thrive in a remote-first environment.
How to prepare for a job interview at EMBS Technology
✨Showcase Your SaaS Experience
Make sure to highlight your previous experience in SaaS account management. Be prepared to discuss specific examples of how you've successfully managed client relationships and driven growth in a tech environment.
✨Demonstrate Your Customer-First Mindset
During the interview, emphasise your commitment to customer success. Share stories that illustrate how you've gone above and beyond to ensure clients feel supported and empowered throughout their journey.
✨Prepare for Product Demos
Since delivering product demos is a key part of the role, practice explaining complex features in simple terms. Be ready to showcase your ability to engage both end-users and decision-makers effectively.
✨Familiarise Yourself with CRM Tools
Brush up on your knowledge of CRM systems like Salesforce or HubSpot. Be prepared to discuss how you’ve used these tools to manage client interactions, track progress, and collaborate with your team.
