At a Glance
- Tasks: Lead key client relationships and drive strategic growth for complex accounts.
- Company: Dynamic agency focused on innovative solutions and client success.
- Benefits: Competitive salary, professional development, and a chance to shape your team.
- Other info: Opportunity to work with senior stakeholders and influence agency priorities.
- Why this job: Take ownership of impactful client partnerships and lead a talented team.
- Qualifications: Experience in managing multi-service accounts and developing client services teams.
The predicted salary is between 60000 - 75000 £ per year.
We’re looking for someone to take real ownership of some of our most important client relationships; not simply manage them, but genuinely lead them. You’ll lead a portfolio of complex, multi-service accounts, working with senior client stakeholders on strategy, commercial performance and long term growth. You’ll also manage and develop a team, helping them become confident, capable account leads in their own right.
Key responsibilities:
- Leading client strategy, commercial planning and account health across a portfolio of key relationships
- Owning senior oversight of revenue, forecasting, scope, profitability and growth
- Leading renewals, commercial conversations and significant expansion opportunities
- Building trusted relationships with senior client stakeholders
- Identifying and resolving risks before they affect retention, reputation or performance
- Managing and developing Account Managers
- Bringing together the right expertise from across the agency to solve complex client challenges
- Sharing client and market insight to help shape wider agency priorities
Skills and experience:
- Experience leading complex, multi-service accounts within a digital or integrated agency
- Confidence owning senior client relationships end-to-end, including at director or C-suite level
- Strong commercial understanding, including growth, scope, forecasting and profitability
- Experience leading renewals, negotiations, proposals or account recovery plans
- A genuine track record of managing and developing Client Services teams
- The ability to bring different teams together and create clarity when priorities compete
This role offers real ownership of important client partnerships, commercial performance and a team.
Senior Account Director in Manchester employer: Embryo
As a Senior Account Director at our agency, you will thrive in a dynamic and collaborative work culture that prioritises innovation and client success. We offer competitive benefits, including professional development opportunities to enhance your leadership skills and advance your career, all while working in a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact on key client relationships and lead a talented team towards achieving exceptional results.
