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- Tasks: Oversee vendor contracts and ensure service quality across all campuses.
- Company: Join Embry-Riddle, the world's largest aviation and aerospace university with a vibrant community.
- Benefits: Enjoy health coverage, 100% tuition for degrees, generous time off, and retirement contributions.
- Why this job: Be part of a pioneering institution in STEM education with a focus on quality and compliance.
- Qualifications: High school diploma required; 3-5 years in contract management or vendor oversight preferred.
- Other info: In-office role with occasional travel; based in Daytona Beach, FL or Prescott, AZ.
The predicted salary is between 36000 - 60000 £ per year.
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Job Description
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we\’ve been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.
Job Description
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we\’ve been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.
The Opportunity
Embry-Riddle Aeronautical University is seeking a detail-oriented Contract Compliance and Vendor Performance Manager to oversee key service contracts under the Vice President for Facilities. This role ensures vendor compliance and service quality across all ERAU residential campuses and facilities.
Key Responsibilities
- Manage and monitor contracts for services including housekeeping, bookstore, pest control, and waste management.
- Support additional Facilities Management contracts (e.g., elevators, fire safety, copiers).
- Evaluate vendor performance, ensure contract compliance, and provide feedback for improvement.
- Conduct risk assessments and implement mitigation strategies.
- Track contract terms, renewals, costs, and scope of services.
- Maintain accurate documentation and coordinate efforts across all ERAU locations.
Perks Await You at Embry-Riddle!
- Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
- Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
- Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
- Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
Qualifications
Required Education and Qualifications:
Education
- High school diploma or GED required.
- Strong skills in grammar, spelling, basic composition, and math.
Area Of Concentration
- Experience with a variety of service contracts (e.g., Housekeeping, Bookstore, Waste Management).
Experience
- 3–5 years of related work experience in contract management, vendor oversight, or facilities operations.
Preferred Skills & Knowledge
- Familiarity with Workday and AssetWorks systems.
- Understanding of contract terms and compliance practices.
- Certifications such as Six Sigma, Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA) are a plus.
- Knowledge of cleaning standards such as APPA and/or ISSA is desirable.
Other
- Occasional out of state travel is required (up to once per month).
- Position is an in-office position and may be based out of Daytona Beach, FL or Prescott, AZ.
Application Process/requirements
To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310179. Please attach all relevant materials to your application when you apply online. Complete submissions include:
- Cover letter
- Full Resume
- Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.
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Mid-Senior level
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Employment type
Full-time
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Job function
Quality Assurance
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Contract Quality Assurance Specialist employer: Embry-Riddle Aeronautical University
Contact Detail:
Embry-Riddle Aeronautical University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Quality Assurance Specialist
✨Tip Number 1
Familiarise yourself with the specific service contracts mentioned in the job description, such as housekeeping and waste management. Understanding these areas will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of Embry-Riddle Aeronautical University. They can provide valuable insights into the company culture and expectations for the Contract Quality Assurance Specialist role, which can give you an edge in your application.
✨Tip Number 3
Brush up on your understanding of compliance practices and contract management. Being able to discuss these topics confidently will show your potential employer that you are well-prepared for the responsibilities of the role.
✨Tip Number 4
If you have any relevant certifications like Six Sigma or CQE, be sure to highlight them in your discussions. These qualifications can set you apart from other candidates and demonstrate your commitment to quality assurance.
We think you need these skills to ace Contract Quality Assurance Specialist
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Contract Quality Assurance Specialist role. Highlight your relevant experience in contract management and vendor oversight, and explain how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: In your CV, emphasise your 3–5 years of experience in facilities operations or contract management. Include specific examples of contracts you've managed and any improvements you've implemented in vendor performance.
Highlight Certifications: If you have certifications like Six Sigma, Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA), make sure to mention them prominently in your application. These qualifications can set you apart from other candidates.
Provide Professional References: When listing your references, choose individuals who can speak to your skills in contract compliance and vendor management. Ensure you inform them beforehand, as they may be contacted during the interview process.
How to prepare for a job interview at Embry-Riddle Aeronautical University
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Contract Quality Assurance Specialist. Familiarise yourself with contract management, vendor oversight, and compliance practices, as these will likely be key discussion points.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in contract management or facilities operations. Highlight specific examples where you successfully managed vendor performance or ensured compliance with service contracts.
✨Familiarise with Industry Standards
Research cleaning standards such as APPA and ISSA, as well as any relevant certifications like Six Sigma or CQE. Being knowledgeable about these can demonstrate your commitment to quality assurance and your understanding of the industry.
✨Prepare Questions
Have a list of insightful questions ready for the interviewers. This could include inquiries about their current vendor management processes or how they measure success in contract compliance. It shows your interest in the role and helps you assess if the company is the right fit for you.
