At a Glance
- Tasks: Help developers enhance user experiences with cutting-edge observability solutions.
- Company: Join Embrace, a leader in user-focused observability technology.
- Benefits: Competitive salary, equity options, and comprehensive benefits package.
- Other info: Dynamic team culture focused on personal and professional growth.
- Why this job: Make a real impact on app experiences for major brands like The New York Times.
- Qualifications: 3+ years in tech roles, coding skills, and a passion for problem-solving.
The predicted salary is between 100000 - 120000 £ per year.
About the Role
We're looking for a highly technical Solutions Engineer to help mobile and web developers build better user experiences. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing.
What You’ll Do
- Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience.
- Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand.
- Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives.
- Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications.
- Directly impact product direction by suggesting improvements for customers day to day.
- Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective.
- Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation.
Our Ideal Candidate will have:
- 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company.
- Experience with mobile or web development and eagerness to learn and improve your skills.
- Familiarity with iOS, Android and their development tools.
- Working knowledge of Linux and/or Mac OS X command line.
- Comfortable discussing code; ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred).
- A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution.
- Excellent communication skills and comfortability writing and speaking with people to help them solve their issues.
- High competency and low ego, you have a passion for helping people both inside and outside of your company.
- Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings.
- Diploma in Computer Science, Mathematics or related discipline preferred.
On target earnings (OTE) for this role are $130,000-$160,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page.
Why Join Embrace?
As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.
Remote Solutions Engineer - UK Remote in Wrexham employer: Embrace
Embrace is an exceptional employer for a Remote Solutions Engineer, offering a dynamic work culture that prioritises collaboration and innovation. With a focus on employee growth, we provide opportunities to enhance technical skills while working with leading brands like The New York Times and Marriott. Our commitment to a user-focused observability solution ensures that you will be part of a team that values your contributions and fosters a supportive environment for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Solutions Engineer - UK Remote in Wrexham
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository to demonstrate your coding abilities and projects. We love seeing real examples of what you can do, so make sure to highlight your best work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make an impact in the tech world.
We think you need these skills to ace Remote Solutions Engineer - UK Remote in Wrexham
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see your experience with mobile and web development, so don’t hold back on showcasing your coding skills and familiarity with tools like iOS and Android.
Tailor Your Application:Take the time to customise your application for the Solutions Engineer role. We love seeing candidates who understand our mission at Embrace and can articulate how their background aligns with our goals. Make it personal!
Communicate Clearly:Since communication is key in this role, ensure your written application is clear and concise. We appreciate well-structured responses that demonstrate your ability to convey complex ideas simply and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our culture and values while you’re at it!
How to prepare for a job interview at Embrace
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in mobile and web development. Familiarise yourself with the tools and languages mentioned in the job description, like Python, Java, or Swift. Being able to discuss code confidently will set you apart!
✨Understand the Company’s Product
Dive deep into Embrace's observability solution and how it leverages OpenTelemetry. Knowing how their product impacts user experience will help you articulate how you can contribute to their goals during the interview.
✨Prepare for Real-World Scenarios
Think of examples from your past experiences where you've solved technical issues or improved customer experiences. Be ready to discuss these scenarios in detail, as they’ll want to see how you approach problem-solving and collaboration.
✨Show Your Passion for Helping Others
Embrace values high competency with low ego, so be sure to convey your enthusiasm for helping both customers and colleagues. Share stories that highlight your teamwork and communication skills, as these are crucial for the role.
