Campus Operations Manager

Help shape a campus where world-class science can thrive. EMBL-EBI is one of the world's leading centres for biological data and bioinformatics, supporting scientists across the globe. Behind that work is a campus environment that enables people to do their best. As we grow, expand and modernise, we are looking for a Campus Operations Manager to help shape and deliver safe, welcoming, sustainable and efficient workplace services.

Your role:

• Working closely with the Head of Campus Operations, you will combine strategic planning with operational leadership to ensure our services meet the needs of our people today and support future campus developments.
• Your remit will span facilities management, reception, hospitality, catering, workplace experience and space utilisation.
• You will lead our Facilities and Reception teams, with five direct reports, and build effective partnerships with Wellcome Genome Campus Limited, EMBL colleagues across Europe and external service providers.

You will have the opportunity to:

• Help develop and deliver the Campus Operations Strategy, supporting organisational growth and workplace transformation.
• Improve workplace services through staff feedback, service reviews, data analysis and clear performance measures.
• Shape policies and standards for space utilisation, meeting rooms, access management and the wider workplace.
• Strengthen relationships with campus partners and suppliers, setting clear service expectations and monitoring delivery.
• Support sustainability objectives through the Green Committee and coordination of agreed actions.
• Lead business continuity planning and coordinate incident management preparations, working closely with the Head of Campus Operations and Health & Safety Manager.
• Develop your teams through effective delegation, professional development and succession planning.
• Represent EMBL-EBI in campus working groups and governance forums, deputising for the Head of Campus Operations where appropriate.

About you:

You will be an experienced operational leader who can translate organisational priorities into practical improvements. Comfortable working across a complex organisation, you will bring sound judgement, a collaborative approach and a clear focus on the people who use our services.

You have:

• A degree or equivalent professional experience in facilities management, workplace management, business management or a related discipline.
• Experience leading and developing teams, managing budgets and delivering operational change.
• A track record of managing outsourced services and building productive relationships with a range of stakeholders.
• Strong operational planning, contract management and continuous improvement skills.
• The ability to analyse data and produce clear reports that inform decisions.
• Excellent communication, organisational and IT skills, with the confidence to influence senior stakeholders and balance competing priorities.
• A commitment to integrity, accountability, respect and fairness.

You may also have:

• Experience in a scientific, higher education or international environment.
• Experience in business continuity, hospitality or workplace services.
• Relevant IWFM, project management or health and safety qualifications.

Make an impact beyond day-to-day operations. This is an opportunity to shape how a leading scientific institute works: developing people, strengthening services and creating an environment that supports international collaboration and discovery. If you bring a strategic outlook, practical leadership and a commitment to excellent workplace services, we would welcome your application.

Contract length: 3 years, renewable to a maximum of 9 years.

Salary: Grade 6 or 7 depending on experience. Monthly salary from £3,861.91 (grade 6) or £4,395.66 (grade 7) after tax plus generous benefits and financial allowances based on individual circumstances. Excluding 12.99% personal pension and insurance contributions.

Why join us:

• Do something meaningful. At EMBL-EBI you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges.
• Join a culture of innovation. We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside.
• This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential.

Enjoy lots of benefits:

• Financial incentives: Monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances.
• Flexible working arrangements - including hybrid working patterns.
• Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover).
• Generous time off: 30 days annual leave per year, in addition public holidays.
• Relocation package including installation grant (conditions apply).
• Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely).
• Family benefits: On-site nursery, 10 days of child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances.
• Benefits for non-UK residents: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance.

What else you need to know:

• International applicants: We recruit internationally and successful candidates are offered visa exemptions.
• Diversity and inclusion: At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds.

How to apply: To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date.