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- Tasks: Serve delicious food and drinks in a vibrant restaurant setting.
- Company: Join the historic Sutton Hotel Collection, known for its Georgian charm and modern amenities.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Why this job: Be part of an exciting transformation in Bath's dining scene with a friendly team.
- Qualifications: Experience in waiting tables is preferred but not essential; enthusiasm is key!
- Other info: Flexible shifts, social events, and a supportive work culture await you.
£12.21 per hour plus tronc and great benefits. Onsite, shifts, five days out of seven.
About Sutton Hotel Collection: The Francis Hotel was once home to 18th century architect John Wood the Elder who was the inspiration behind the first Georgian stone buildings of Queen Square, the Royal Crescent and The Circus. The hotel has been a huge part of Bath's history ever since. Working with award-winning interior designers 3DReid, the design concept planned for the hotel and all 98 bedrooms will take inspiration from the Georgian era whilst appreciating all the modern amenities and touches that today's traveller expects.
About the role: At launch, our restaurant will be the most exciting place to eat and drink in Bath and beyond with beautifully designed dining area with open plan kitchen where the team will prepare local, seasonal ingredients over open fire. Complementing the restaurant will be our luxurious bar, intimate snug and terrace(s). We are looking for an experienced Waiter/Waitress to join our restaurant team here at Emberwood at the Francis Hotel Bath. Come and join our welcoming and friendly team as we embark on an exciting multi-million pound transformation.
Our People: The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Benefits: We want to share the Sutton Hotel Collection's values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive when you join us:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people to make the place.
Interested in this role? You can find all the relevant information in the description below.
Waiter/Waitress employer: Emberwood
Contact Detail:
Emberwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Sutton Hotel Collection's values and mission. When you understand their focus on generosity, kindness, and inclusivity, you can better align your approach during interviews and conversations with the team.
✨Tip Number 2
Showcase your knowledge of the local area and its culinary scene. Being able to discuss local ingredients or popular dining trends in Bath will demonstrate your passion for the role and your commitment to providing an exceptional dining experience.
✨Tip Number 3
Network with current employees or those in the hospitality industry. Engaging with others can provide insights into the company culture and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service and how they relate to the role of a waiter/waitress. Highlight specific situations where you went above and beyond for customers, as this will resonate well with the family-oriented ethos of the Sutton Hotel Collection.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on skills such as customer service, teamwork, and any previous roles as a waiter or waitress.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the hospitality sector. Mention why you want to work at the Sutton Hotel Collection and how your values align with theirs.
Showcase Relevant Skills: In your application, emphasise skills that are particularly important for a waiter/waitress, such as communication, multitasking, and attention to detail. Provide examples from past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Emberwood
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including ingredients and preparation methods. This will not only impress your interviewers but also show your enthusiasm for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or gone above and beyond for a guest.
✨Showcase Your Team Spirit
As part of a family-owned group, teamwork is essential. Be ready to talk about how you work well with others and contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the restaurant's vision, values, and training opportunities. This shows your genuine interest in the position and the company culture.
