At a Glance
- Tasks: Lead a team to deliver exceptional dining experiences and adapt to guest needs.
- Company: Emberwood, a Michelin Guide restaurant in Bath with a unique service style.
- Benefits: Competitive pay, free hotel breaks, leisure passes, and monthly service charge.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and elevate your hospitality career in a top-rated restaurant.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
The predicted salary is between 13 - 16 £ per hour.
EMBERWOOD HEAD WAITER
SALARY: £13.75 per hour + Tronc (Approx 3-4k per annum)
FULL TIME (5 DAYS OUT OF 7) EVENINGS AND WEEKENDS
Who Are We?
At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests' needs and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. At Emberwood, within our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to be able to consistently deliver the best possible experience in Bath.
What Do We Offer?
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
Head Waiter/Waitress employer: Emberwood
Emberwood is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. With competitive salaries and the potential for additional earnings through tronc, we offer our Floor Managers not only a rewarding financial package but also opportunities for personal growth and career advancement in a dynamic environment. Join us in redefining service excellence while enjoying a supportive team atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Network like a pro! Chat with friends, family, or even that barista you see every morning. You never know who might have a lead on a Head Waiter/Waitress position at a fab place like Emberwood.
✨Tip Number 2
Get social! Follow Emberwood on social media and engage with their posts. It shows your interest and can help you stand out when you apply through our website.
✨Tip Number 3
Practice makes perfect! Before your interview, role-play common questions with a mate. This will help you feel more confident and ready to showcase your passion for delivering top-notch service.
✨Tip Number 4
Be yourself! Emberwood values personality just as much as experience. Let your unique style shine through during the interview, and don’t forget to share your love for hospitality!
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for hospitality shine through! Share experiences that highlight your dedication to providing exceptional service and how you adapt to guests' needs.
Tailor Your Application:Make sure to customise your application to fit the Head Waiter/Waitress role at Emberwood. Mention specific aspects of our service style or unique offerings, like the Pudding Trolley, that resonate with you.
Be Professional Yet Conversational:We love a friendly tone, so keep your language professional but approachable. This reflects our service style and shows us you understand the vibe we’re going for at Emberwood.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Emberwood.
How to prepare for a job interview at Emberwood
✨Know the Menu Inside Out
Familiarise yourself with Emberwood's menu and any special offerings, like the Pudding Trolley and Martini Trolley. Being able to discuss dishes confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Service Style
Emberwood values a professional yet conversational service style. Prepare examples from your past experiences where you adapted your service to meet guests' needs. This will demonstrate your ability to connect with customers and enhance their dining experience.
✨Highlight Teamwork and Leadership Skills
As a Head Waiter/Waitress, you'll need to lead by example. Share stories that showcase your teamwork and leadership abilities, especially in high-pressure situations. This will help convey that you're ready to take on the responsibilities of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about Emberwood's vision and future plans. This shows your genuine interest in the restaurant and helps you understand how you can contribute to its success. Plus, it makes for a more engaging conversation!
