Head Bartender

Head Bar Tender for new restaurant Emberwood opening at the Francis Hotel Bath, 40 hours per week, evening and weekend availability, £12.95 per hour plus service charge and great benefits.

Shifts: 5 days out of 7.

About the role:

The hotel is embarking on a multi-million-pound transformation, the new all day brasserie restaurant will be Bath's stand out dining experience. Working with the Bar Manager, you will have the opportunity to take Emberwood's bar team through the opening, guiding and coaching in the pre-opening phase. From the opening, the head bartender will lead by example supporting the bar team and working with all departments within the Restaurant and Bar. As a leader, your guidance and training will help us to realise our goal of creating an approachable but fantastic cocktail experience that Bath residents, tourists, and hotel guests will enjoy.

Requirements:

• 3 years experience in hospitality F&B
• Excellent customer service, engagement and bar knowledge
• Comfortable training or coaching bar tenders and bar backs in the team
• Positive hard-working attitude and a willingness to go above and beyond for the guests
• Ensuring accuracy in drinks making, bar service, and overall conduct on the bar
• High personal presentation standards and expectations

Responsibilities:

• Coordinating and supporting the bar tending team to ensure efficient service
• Overseeing the cocktail bar, snug and lounge areas maintaining standards and guest satisfaction
• Clearly conveying information to both guests and staff, facilitating smooth running of drinks service
• Resolving any issues or complaints to maintain guest satisfaction and escalating where necessary
• Working with the bar manager to set up and deliver cocktail lists, drinks lists and hot beverages solutions
• Mentoring and training bar staff to maintain high standards of professionalism and service

Our People:

The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits:

• Free Hotel Breaks: From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
• Leisure Passes: We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
• Enhanced Maternity and Paternity Leave: 26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers.
• Institute of Hospitality: We will pay for your membership, creating avenues for learning, coaching and mentoring.
• Learning and Development: An extensive range of training opportunities are available to facilitate your personal development.
• Health Assured: A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
• Subsidised Learning Courses: We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people to make the place.