At a Glance
- Tasks: Lead the team and ensure smooth restaurant operations every shift.
- Company: Join the historic Sutton Hotel Collection, known for its stunning Georgian architecture.
- Benefits: Enjoy a competitive salary, service charge, and fantastic perks.
- Other info: Work five days a week with flexible shifts.
- Why this job: Be part of a vibrant culture in a renowned establishment with rich history.
- Qualifications: Previous experience in hospitality management is preferred.
The predicted salary is between 24000 - 36000 £ per year.
SALARY: £30,000 + Tronc (Approx 3-4k per annum)
FULL TIME (5 DAYSOUT OF 7) – EVENINGS AND WEEKENDS
Who Are We?
At Emberwood, we are focused on changing the landscape ofservice and guest interaction. We have a professional, yet conversational styleof service, where we learn about our guests needs, and adapt accordingly. Weare dedicated to surpassing expectations, using experiences such as PuddingTrolley, Martini Trolley and our Kitchen Counter among others, to add layers toan exquisite service. At Emberwood, within our first four months of opening, wehave already established ourselves as a leading restaurant in Bath, having beenawarded a space in the illustrious Michelin Guide. Now we have set our sightsto find the best and most passionate people within the hospitality sector to beable to consistently deliver the best possible experience in Bath.
What Do We Offer?
As well as a competitive salary and a monthly service chargecontribution, Emberwood offers the following:
- - FreeHotel Breaks- From the first day of service, you can benefit from twofree breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-monthperiod.
- - LeisurePasses- We encourage you to enjoy your time off work and willcontribute £150 towards a membership at a leisure centre or with associationssuch as the National Trust.
- - EnhancedMaternity and Paternity Leave(26 weeks at 90% for expectant mothers,four weeks leave at 90% for fathers)
- - Instituteof Hospitality- We will pay for your membership, creating avenues forlearning, coaching and mentoring.
- - Learningand Development- An extensive range of training opportunities areavailable to facilitate your personal development.
- - HealthAssured- A confidential service offering CBT therapy, up-to-dateinformation, support and advice on a broad range of subjects.
- - SubsidisedLearning Courses- We encourage your learning and development so wouldlike to contribute to courses you would like us to explore.
We also provideyou with all the basic benefits such as free nutritious and tasty meals onduty, bespoke uniforms where appropriate and a cycle to work scheme
Who Are We Looking For?
The Floor Manager will ensure that all food services arewell driven, and the team are best prepared to dial into the guests needs. Theywill be extremely passionate about food and beverage and dedicated to ensuringslick and professional services.
They will be proficient with the Order of service, helpingsupport the Restaurant Manager in training other junior members of the team byshadowing and supporting them with the Order of Service, Allergy Proceduresetc. They will act as a support for the Head Waiters, Head Hosts and HeadBartenders so as to ensure guest satisfaction and high levels of service.
They should have at least 1 years of experience in acomparable position and environment. It is essential they are guest focused andrecognise that the team will be responsible for delivering an exquisiteexperience. As such, training and shaping the team is fundamental in being ableto achieve a harmonious and passionate collective.
What Are The Key Responsibilities?
Guest Interaction and Repeat Business built on trust andexperiences.
Keen eye for detail during service and supporting the widerteam in delivering service standards of the highest quality in relation to ouroffering.
Assist with training of staff to be well considered,supporting one-on-ones and group sessions to build the skill level of the team.
Take on sole responsibility of duty management havingoperational control of the restaurant bar, terrace and lounge making decisionswhich effect both staff and guests.
Compliant with Health and Safety Standards, built in todeliver exquisite experiences for guests.
Working with all teams within the Hotel, to ensure all staffand guests receive warmth and generosity.
Upholding thebrand with a positive attitude, energy and enthusiasm.
Displayingleadership in all aspects of the role
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Floor Manager in Bath employer: Emberwood
Emberwood is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. With competitive salaries and the potential for additional earnings through tronc, we offer our Floor Managers not only a rewarding financial package but also opportunities for personal growth and career advancement in a dynamic environment. Join us in redefining service excellence while enjoying a supportive team atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Bath
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Emberwood, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Floor Manager in Bath
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Emberwood specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Emberwood
✨Know Your Manufacturing Processes
Before you walk into the interview with Emberwood, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Emberwood value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
