Floor Manager - Fine Dining & Guest Experience in Bath

Floor Manager - Fine Dining & Guest Experience in Bath

Bath Full-Time 24750 - 30250 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead evening and weekend service, ensuring guests enjoy exquisite dining experiences.
  • Company: Emberwood, a fine dining restaurant in Bath with a focus on guest experience.
  • Benefits: Competitive pay, flexible hours, and a supportive team environment.
  • Other info: Opportunity to coach junior staff and uphold Emberwood’s brand ethos.
  • Why this job: Join a passionate team and elevate guest experiences in a vibrant setting.
  • Qualifications: 1 year in a similar role, strong service knowledge, and health & safety commitment.

The predicted salary is between 24750 - 30250 £ per year.

Emberwood in Bath is seeking a Floor Manager to lead service in the evenings and weekends, ensuring guests receive exquisite experiences with a team-focused approach.

The role requires at least 1 year in a comparable position, with strong knowledge of the Order of Service and a commitment to health and safety standards.

You will coach junior staff, maintain high service standards and uphold Emberwood’s brand ethos throughout shifts.

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Floor Manager - Fine Dining & Guest Experience in Bath employer: Emberwood

Emberwood offers an exceptional work environment where hospitality excellence is at the forefront. With a strong focus on employee growth, our team members benefit from comprehensive training and support, ensuring they thrive in their roles. Located in the vibrant Francis Hotel Bath, we provide a unique opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences, all while enjoying a competitive salary and generous benefits.

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Contact Details:

Emberwood Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager - Fine Dining & Guest Experience in Bath

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Emberwood. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Emberwood

Don't be shy about reaching out to Emberwood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Floor Manager - Fine Dining & Guest Experience in Bath

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Emberwood and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Emberwood

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!