At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences and create memorable moments for guests.
- Company: Emberwood, a Michelin-listed restaurant in the heart of Bath, known for its warm hospitality.
- Benefits: Enjoy free hotel breaks, wellness perks, and extensive training opportunities from day one.
- Other info: Be part of a supportive family-owned business that values quality and long-term growth.
- Why this job: Join a dynamic team and be part of a renowned restaurant making waves in the hospitality scene.
- Qualifications: At least 2 years of experience in a similar role with a strong focus on guest satisfaction.
The predicted salary is between 27910 - 27910 £ per year.
Emberwood is a destination restaurant at the heart of Francis Hotel Bath, rooted in Bath and inspired by its people. The restaurant welcomes both hotel guests discovering the city and locals who return time and again, drawn by a shared appreciation for warm hospitality and thoughtful food.
At Emberwood, we believe great hospitality is built on meaningful connections. Connections between our teams, our guests, and the trusted partners and suppliers who support us every day. These relationships shape how we work together, how we care for others, and how we create experiences that feel genuine, generous, and memorable.
Our approach is centred on pride in the everyday. From the first welcome to the final farewell, excellence is evident in the details, with care and consideration for every plate, every service, and every interaction.
Since opening, Emberwood has attracted attention from leading voices in food and hospitality. The restaurant is listed in the Michelin Guide 2025 and has been reviewed and featured by respected critics, including William Sitwell and Tom Parker Bowles. Emberwood has also welcomed visits from figures such as Marco Pierre White, reflecting the growing confidence in its offer.
Emberwood is part of Sir Richard Sutton Ltd, a family-owned hospitality business that takes a long-term view, investing in quality and care while building something that lasts. We aim to create environments where teams feel supported, trusted, and proud of the experience they create together.
Here are just some of the benefits you can enjoy when you join us:
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up‑to‑date information, support and advice on a broad range of subjects.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on‑site parking (where available), and bespoke uniforms for uniformed positions.
Who Are We Looking For?
The senior Waiter will ensure that all food services are well supported and help direct the members of the team in being prepared for service. They will be extremely passionate about food and beverage, supporting the Managers in training the team and arming them with all the tools to succeed during briefings. They will be responsible for encouraging the team to remain service and guest focused. They will be the right-hand person of the Management team during service, as well as ensure all preparations leading up to those services are exact and precise. They will also be encouraged to deliver magic moments, empowering the team to deliver an exquisite experience to the guest and be proactive in ensuring all public areas and spaces should be looked after. They should have at least 2 years of full‑time experience in a comparable position and environment. It is essential they are guest focused and recognise that the team will be responsible for delivering an exquisite experience. As such, training and shaping the team is fundamental in being able to achieve a harmonious and passionate collective.
What Are The Key Responsibilities?
- Guest Interaction and Repeat Business built on trust and experiences.
- Ensure the preparation and delivery of service is at the highest standards in relation to our offering.
- Assist with training of staff in the consistent delivery of the order of service, menu knowledge and elevating the guest experience.
- Complete individual tasks assigned by the restaurant manager or line manager
- Compliant with Health and Safety Standards, built in to deliver exquisite experiences for guests.
- Run a section in the restaurant, lounge or terrace with enthusiasm, energy and personality.
- Oversee all sections across Emberwood and support the team in delivery of the product to a high standard
- Responsibility for the correct opening or close-down of the restaurant
- Leadership through energy and enthusiasm for the environment and brand to create a positive feeling for all staff and guests.
Senior Waiter in Bath employer: Emberwood Restaurant
Emberwood Restaurant in Bath is an exceptional employer, offering a vibrant work culture that prioritises teamwork and guest satisfaction. With a strong focus on employee growth, we provide comprehensive training opportunities for our staff to excel in their roles, ensuring a rewarding career path in the hospitality industry. Join us to be part of a dynamic team dedicated to creating unforgettable dining experiences in a beautiful location.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Emberwood Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Emberwood Restaurant
Don't be shy about reaching out to Emberwood Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Waiter in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Emberwood Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Emberwood Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
