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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional dining experiences and ensure top-notch service.
- Company: Join Emberwood, a Michelin Guide restaurant redefining hospitality in Bath.
- Benefits: Enjoy free meals, hotel breaks, leisure passes, and enhanced parental leave.
- Why this job: Be part of a passionate team creating unforgettable moments for guests.
- Qualifications: 2+ years in a similar role with a focus on guest satisfaction.
- Other info: Dynamic environment with extensive training and development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Learning & Development
- An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured – A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses – We encourage your learning and development, and would like to contribute to courses you would like us to explore.
Basic Benefits
- We provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms where appropriate and a cycle‑to‑work scheme.
Who Are We Looking For?
The Head Waiter will ensure that all food services are well supported and help direct the members of the team in being prepared for service. They will be extremely passionate about food and beverage, supporting the Managers in training the team and arming them with all the tools to succeed during briefings. They will be responsible for encouraging the team to remain service and guest focused. They will be the right‑hand person of the Management team during service, as well as ensure all preparations leading up to those services are exact and precise. They will also be encouraged to deliver magic moments, empowering the team to deliver an exquisite experience to the guest and be proactive in ensuring all public areas and spaces are looked after. They must ensure the preparation and delivery of service is at the highest standards in relation to our offering.
Assist with training of staff in the consistent delivery of the order of service, menu knowledge and elevating the guest experience. Complete individual tasks assigned by the restaurant manager or line manager. Comply with Health and Safety Standards, built in to deliver exquisite experiences for guests. Run a section in the restaurant, lounge or terrace with enthusiasm, energy and personality. Oversee all sections across Emberwood and support the team in delivery of the product to a high standard. Responsibility for the correct opening or close‑down of the restaurant. Leadership through energy and enthusiasm for the environment and brand to create a positive feeling for all staff and guests.
Qualifications
- At least 2 years of full‑time experience in a comparable position and environment.
- Guest focused with an understanding that the team must deliver an exquisite experience.
- Fundamental in training and shaping the team to achieve a harmonious and passionate collective.
About Emberwood
At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests needs, and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. In our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to consistently deliver the best possible experience in Bath.
Compensation & Benefits
- As well as a competitive salary and a monthly service charge contribution, Emberwood offers the following:
- Free Hotel Breaks – From the first day of service, you can benefit from two free breaks of one or two days in any Sutton Hotel Collection hotel, in a 12‑month period.
- Leisure Passes – We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave – 26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers.
- Institute of Hospitality – We will pay for your membership, creating avenues for learning, coaching and mentoring.
Head Waiter/Waitress in Bath employer: Emberwood Restaurant
Contact Detail:
Emberwood Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out Emberwood's vibe. Follow them on social media, read reviews, and understand their service style. This will help you connect during the interview and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their need for a passionate team player who can deliver exquisite guest experiences.
✨Tip Number 3
Show off your personality! Emberwood is looking for someone with energy and enthusiasm. Be yourself during the interview, share your passion for food and beverage, and let your love for hospitality shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Emberwood team. Don’t miss out on this opportunity!
We think you need these skills to ace Head Waiter/Waitress in Bath
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for food and beverage shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exquisite experiences for our guests.
Highlight Your Leadership Skills: As a Head Waiter/Waitress, you'll be guiding the team. Make sure to mention any previous experience where you've led or trained others. We love seeing how you can inspire and motivate your colleagues!
Be Specific About Your Experience: Don’t just say you have experience; tell us about it! Share specific examples of your past roles, especially those that relate to high standards of service and guest interaction. This helps us understand how you fit into our vision at Emberwood.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Emberwood Restaurant
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu and any special offerings. Being able to discuss dishes confidently will impress the interviewers and show your passion for food and beverage.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to train and motivate staff, as this is crucial for the Head Waiter position.
✨Emphasise Guest Experience
Think of specific instances where you’ve gone above and beyond to enhance a guest's experience. This aligns perfectly with Emberwood’s focus on delivering exquisite service.
✨Demonstrate Your Enthusiasm
During the interview, let your passion for hospitality shine through. Show that you’re not just looking for a job, but that you genuinely want to contribute to creating memorable moments for guests.
