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For Companies At a Glance
- Tasks: Manage vehicles, drivers, and routes while ensuring a smooth customer experience.
- Company: Join Ember, a pioneering company transforming public transport for a sustainable future.
- Benefits: Salary up to ÂŁ38,000, share options, flexible working, and generous leave policies.
- Why this job: Be part of a mission-driven team making public transport better and greener.
- Qualifications: Strong communication skills, detail-oriented, tech-savvy, and passionate about climate or transport.
- Other info: Dynamic work environment with opportunities for growth and diverse team culture.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About Ember
We’re building the future of public transport—convenient, connected, affordable, and zero‑emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car. We’ve demonstrated that electric buses can be used intensively worldwide, delivering massive emissions reductions while providing a better passenger experience with demand‑responsive stops. We have a handful of routes and 78 buses today, and our challenge is to scale 50‑x while staying lean, increasing efficiency, and delivering an even better product experience. After recently raising equity from leading European climate VC’s, we’re looking for mission‑driven individuals to help take us to the next level.
The Role
The role is all about keeping the show on the road. You will work with our in‑house tech system to ensure vehicles, drivers and customers all stay coordinated and running smoothly. When things don’t go as planned you’ll be calm and relish the challenge of finding the best way to adapt plans and keep everyone up to date. You will thrive in a busy environment, working a fair share of weekends and participating in our on‑call rota for out‑of‑hours emergency support. Attitude is more important than exact level of experience—staying organised and managing network complexity while giving customers a great experience are critical.
What you will do
- Day‑to‑day vehicle, driver and route management
- Looking after our customers across multiple channels
- Assisting with vehicle and charger maintenance
- Helping plan future routes and expansion
Start dates and timings
We’re growing rapidly and are looking to engage multiple new team members throughout 2026.
Diversity and Equality
At Ember, we support diversity across our team and customers. You will feel respected and able to give your best, whether temporary, part‑time or full‑time. We offer flexible working patterns where they make sense, compassionate time‑off policies, and enhanced maternity and paternity leave. Read more about our approach in our Equal Opportunities Policy.
What’s On Offer
Salary up to ÂŁ38,000 per annum, depending on your experience, plus share options through an EMI scheme.
How to Apply
Apply using the form, providing a CV and a cover letter explaining why you’re right for this opportunity. How you work and think is much more important than any specific industry experience. A genuine passion for climate or public transport, or both, is valuable—you’ll learn the rest.
At a Minimum, You Should Be
- An excellent communicator (written and verbal)
- Detail‑oriented, ensuring nothing slips past you unnoticed
- Fast at learning new tech systems
- Very organised with the ability to juggle competing priorities
- A good human—understanding that we’re all doing our best to make a difference
- Excited to work in public transport, providing a great service for as many people as possible
We Look For a Range Of Qualities In All Members Of Ember’s Operations Team, And The Following Should Resonate With You
- A strong sense of what good really looks like whatever the topic, problem or issue. After all, good is good.
- An instinct and curiosity that draws you to problems and drives you to find a solution rather than hoping someone else picks it up.
- An innate structured thinker—everything is a series of steps which can be broken down and rationalised.
- An ability to build strong relationships with a diverse range of people, from drivers to software developers.
Operations Manager in Oban employer: Ember
Contact Detail:
Ember Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Oban
✨Tip Number 1
Get to know the company inside out! Research Ember's mission and values, and think about how your skills align with their goals. This will help you stand out in interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy to ask for insights about the company culture and the role. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges in operations management, especially in a fast-paced environment like Ember. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the team at Ember.
We think you need these skills to ace Operations Manager in Oban
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to explain why you're passionate about public transport and how your skills align with our mission at Ember. Keep it personal and engaging—show us the real you!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experience and skills that match the Operations Manager role. We want to see how you can contribute to our goal of making public transport better for everyone.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey ideas clearly and effectively. Use concise language and check for any typos—first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Ember team!
How to prepare for a job interview at Ember
✨Know Your Stuff About Ember
Before the interview, dive deep into Ember's mission and values. Understand their approach to public transport and how they aim to make it more efficient and eco-friendly. This will not only show your genuine interest but also help you align your answers with their goals.
✨Show Off Your Organisational Skills
As an Operations Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight how you kept everything running smoothly, especially in busy environments.
✨Communicate Clearly and Confidently
Ember values excellent communication skills. Practice articulating your thoughts clearly, both verbally and in writing. You might want to prepare a few scenarios where you effectively communicated with diverse teams or resolved conflicts.
✨Demonstrate Your Problem-Solving Mindset
Emphasise your ability to tackle challenges head-on. Think of specific instances where you identified a problem and took the initiative to find a solution. This will resonate well with Ember’s focus on adaptability and proactive thinking.
