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- Tasks: Drive electric coaches and provide excellent customer service to passengers.
- Company: Join Ember, the UK's first fully-electric, zero-emission coach company making waves in public transport.
- Benefits: Earn £15.00 per hour with guaranteed hours, flexible leave, and free CPC renewal.
- Why this job: Be part of a pioneering team contributing to a greener future while enjoying a friendly culture.
- Qualifications: Must have a full PCV licence, up-to-date CPC, and a commitment to safety.
- Other info: Opportunities for overtime and progression in a fast-growing company.
The predicted salary is between 31200 - 34112 £ per year.
Overview
Ember – UK\’s first fully‑electric, zero‑emission coach company – is looking for professional drivers across Scotland to join our growing team in Thurso. Various start dates are available from mid‑April 2025.
Responsibilities
- Drive the coach safely and efficiently, ensuring on‑time arrivals.
- Serve as the main point of contact for passengers, handling any issues or requests.
- Maintain the coach’s cleanliness and appearance during each trip.
- Use Ember’s new technology to enhance the customer experience.
- Apply safety and regulatory standards, demonstrating smooth braking and safe driving.
- Provide input on improvements in a constructive manner.
Hours and Schedule
Ember operates a 24/7, seven‑day service across Scotland; drivers must be able to rotate through a variety of shifts. Overtime opportunities are often available on short notice. We provide five weeks’ notice of the rota.
Benefits
- £15.00 per hour starting rate with a guaranteed 40 hours per week (£31,200 pa); overtime on top.
- £15.80 per hour after one year (£32,864 pa).
- £16.40 per hour as an Ember Ambassador (£34,112 pa).
- Relief contracts – £16.81 per hour (£15.00 base + holiday in lieu).
- Overtime rates starting at £18.00 per hour.
- Free CPC renewal for full‑time and part‑time drivers.
- 28 days paid annual holiday pro rata.
- Flexible annual leave; choose your dates.
- Up to 10 days unpaid annual leave pro rata.
- 20 days paid leave for sickness, jury duty, parental or other unplanned leave pro rata.
- Career progression pathways.
- Referral scheme: receive payment for referring top drivers.
- Friendly culture.
- State‑of‑the‑art electric coach.
- Positive environmental impact; each journey reduces emissions.
Requirements
- Full PCV licence: Category D minimum.
- Up‑to‑date CPC and a digital tachograph card (or ability to obtain both quickly).
- Demonstrate high‑quality driving (smooth braking, safety commitment).
- Flexibility to work early, late or night shifts on any day of the week.
Next Steps
Get in touch if you feel ready to join where you can make a real difference in public transport. Learn more at www.ember.to.
Seniority level
Entry level
Employment type
Full‑time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Ember by 2x.
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Intercity Bus and Coach Driver - Thurso employer: Ember
Contact Detail:
Ember Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intercity Bus and Coach Driver - Thurso
✨Tip Number 1
Familiarise yourself with electric vehicles and their benefits. Since Ember is focused on zero-emission coaches, showing your enthusiasm for electric transport during any discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills. As a driver, you'll be the first point of contact for passengers, so demonstrating your ability to engage positively with customers will be crucial in your conversations with us.
✨Tip Number 3
Be prepared to discuss your problem-solving abilities. Given that the Thurso team will face unique challenges, showcasing examples of how you've successfully resolved issues in the past can demonstrate your resourcefulness.
✨Tip Number 4
Express your willingness to learn new technologies. With Ember's focus on innovative systems to enhance customer experience, showing that you're open to adapting and learning will resonate well with our team.
We think you need these skills to ace Intercity Bus and Coach Driver - Thurso
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Ember's mission as the UK's first fully-electric, zero-emission coach company. Highlight your passion for sustainability and electric vehicles in your application.
Tailor Your CV: Ensure your CV reflects relevant driving experience, customer service skills, and any previous roles that demonstrate your ability to handle challenges and work well with people.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation to join Ember. Mention specific reasons why you want to be part of their pioneering team and how you can contribute to their goals.
Highlight Relevant Qualifications: Clearly list your full PCV licence, up-to-date CPC, and digital tachograph card. Emphasise your commitment to safety and high-quality driving standards, as these are crucial for the role.
How to prepare for a job interview at Ember
✨Show Your Passion for Electric Vehicles
Ember is all about electric, zero-emission transport. Make sure to express your enthusiasm for electric vehicles during the interview. Share any relevant experiences or knowledge you have about sustainability and how it aligns with your values.
✨Demonstrate Customer Service Skills
As a driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle issues calmly and effectively, as well as your willingness to go the extra mile for passengers.
✨Be Ready to Discuss Problem-Solving
Ember values resourceful individuals who can tackle day-to-day challenges. Think of specific situations where you've successfully resolved problems, especially in a driving or customer service context. This will show that you're solution-focused and proactive.
✨Familiarise Yourself with Technology
The role involves using new technology to enhance customer experience. Brush up on any relevant tech skills and be prepared to discuss your comfort level with learning new systems. Showing a willingness to adapt and learn will impress the interviewers.
