At a Glance
- Tasks: Drive electric coaches and provide excellent customer service to passengers.
- Company: Join Ember, the UK's first fully-electric, zero-emission coach company making waves in public transport.
- Benefits: Enjoy flexible hours, competitive pay, paid holidays, and a friendly work culture.
- Why this job: Be part of a pioneering team that values your input and contributes to a greener future.
- Qualifications: Must have a full PCV licence, CPC, and a commitment to safety and quality driving.
- Other info: Opportunities for overtime and career progression in a fast-growing company.
The predicted salary is between 31200 - 34112 £ per year.
Overview
Ember is the UK\’s first fully-electric, zero-emission coach company. We launched in October 2020 and are now running multiple routes across Scotland, with more hubs and routes coming soon. We\’re delighted to confirm that Perth will be our next location.
We\’re looking for the very best and most professional drivers across Scotland to join the Ember team. Whether you have a passion for electric vehicles or simply for great customer service, we\’d love to hear from you. We\’ll be growing a pioneering team in Inverness and it\’s really important to us that we find people who are truly motivated to be a key part of a company that is proving that things can be done differently.
We\’re a fast growing company with a track record of success, so this is an exciting time to join the future of public transport!
Responsibilities
As a driver, you\’re on the front-line. Not only will you be responsible for keeping the coach moving, you\’ll be the main point of contact for customers if they have any issues or need help.
Our Perth team will be a tight-knit group and will be based a little further from central functions like Engineering. For that reason, we\’re looking for resourceful and motivated individuals who will be solution-focussed and highly motivated to get any day to day challenges resolved.
You should enjoy working with people and take pride in doing what it takes to deliver a great experience (as well as driving of course). That might mean helping someone with their bags, keeping the coach spick and span or making an effort to say a cheery \’hello\’ when people board.
We\’ve built lots of new technology to help ensure customers get the best experience possible. That means you\’ll need to be open to learning new systems and using them in the correct way.
As a small business, we put a lot of trust into our drivers. We expect you to take pride in the work that you do and this will involve light cleaning duties throughout the day to keep our coaches in top condition. We are also evolving fast, so love people that want to give input into how we can do things better and who do this in a thoughtful, constructive way.
Benefits
- £15.00 per hour starting rate with a guaranteed 40 hours of work per week (£31,200 pa), overtime is likely on top of this.
- £15.80 per hour after one year (£32,864 pa). We reward those who want to make a long term career.
- £16.40 per hour if you become an Ember Ambassador (£34,112 pa) – those who really live our values and give the best passenger experience.
- Relief contracts are also available – £16.81 per hour (£15.00 base rate plus additional pay in lieu of holiday)
- Overtime rates starting at £18.00 per hour and rising to 2x base pay rate for short notice shifts
- Free CPC renewal for full time and part time drivers
- 28 days paid annual holiday
- Flexible annual leave – request your own holiday dates rather than being assigned them
- Up to 10 days unpaid annual leave
- 20 days paid leave for sickness, jury duty, parental or other unplanned leave
- Established progression paths at a fast-growing company
- Referral scheme – get paid for referring other top drivers to us
- Friendly culture
- You\\\’ll be driving a state-of-the-art electric coach
- You’ll contribute to a hugely positive environmental impact, with every journey reducing emissions and traffic
Hours
Ember run a 24/7 service across Scotland, seven days per week, and you\’ll need to be able to rotate between a wide variety of shifts. We\’ll try to make these as sociable as possible and we\’ll give you five weeks’ notice of what the rota looks like so you have plenty of time to plan. We also frequently have overtime opportunities available at shorter notice.
Next Steps
Get in touch if you think you might be the right fit or learn more about Ember at www.ember.to.
Requirements
You will need to meet these basic requirements:
- Full PCV licence: Category D as a minimum
- Up to date CPC and a digital tachograph card (or able to get both quickly)
- Able to demonstrate high-quality driving, including smooth braking and a commitment to safety
- Flexibility to work early, late or night shifts on any day of the week. In return, we\’ll try to make these as sociable as possible and agree them well in advance
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Intercity Bus and Coach Driver - Perth employer: Ember
Contact Detail:
Ember Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intercity Bus and Coach Driver - Perth
✨Tip Number 1
Familiarise yourself with Ember's values and mission. Since they are focused on electric vehicles and customer service, showing your passion for sustainability and excellent service during any interactions can set you apart.
✨Tip Number 2
Network with current or former drivers at Ember. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Be prepared to discuss your driving experience in detail. Highlight specific instances where you've demonstrated high-quality driving and customer service, as these are key aspects of the role.
✨Tip Number 4
Show your willingness to learn new technologies. Since Ember uses advanced systems to enhance customer experience, expressing your eagerness to adapt and learn can make a positive impression.
We think you need these skills to ace Intercity Bus and Coach Driver - Perth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, especially with electric vehicles or customer service roles. Emphasise any qualifications like your PCV licence and CPC certification.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for electric vehicles and customer service. Mention why you want to work for Ember specifically and how you align with their values.
Showcase Your Skills: In your application, highlight skills such as problem-solving, communication, and flexibility. Provide examples of how you've successfully handled challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Ember
✨Show Your Passion for Electric Vehicles
Ember is all about electric, zero-emission coaches. Make sure to express your enthusiasm for electric vehicles during the interview. Share any relevant experiences or knowledge you have about sustainable transport and how it aligns with your values.
✨Demonstrate Customer Service Skills
As a driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle issues calmly and effectively, as well as your willingness to go the extra mile for passengers.
✨Be Ready to Discuss Problem-Solving
The role requires resourcefulness and motivation to tackle daily challenges. Think of specific instances where you've successfully resolved problems on the job. This will show that you're solution-focused and can adapt to changing situations.
✨Familiarise Yourself with New Technology
Ember uses new technology to enhance customer experience. Be prepared to discuss your comfort level with learning new systems and how you've adapted to technology in previous roles. This will demonstrate your readiness to embrace the innovative aspects of the job.