At a Glance
- Tasks: Join our Operations Team to manage vehicles, drivers, and customer support.
- Company: Ember is revolutionising public transport with zero-emission solutions.
- Benefits: Paid internship, flexible working patterns, and potential for permanent roles.
- Other info: Diverse and inclusive team culture with opportunities for growth.
- Why this job: Make a real impact in climate and public transport while gaining hands-on experience.
- Qualifications: Passion for climate or public transport; no specific industry experience required.
The predicted salary is between 500 - 1500 £ per month.
About Ember
We’re building the future of public transport — convenient, connected, affordable and zero-emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car. We’ve already demonstrated that it’s possible to use electric buses more intensively than anyone else in the world. This leads to a massive emissions reduction and is only possible because we control the full-stack and integrate it tightly together. That includes the tech platform, the charging infrastructure and the vehicles themselves. This also means we’re providing a much better passenger experience with innovative features like demand-responsive stops.
We’ve come a long way and there’s much more to come, with the arrival of new vehicles, launch of new routes and hubs to continue to grow our network, it’s a very exciting time for Ember. The challenge is to scale 100x whilst staying lean, increasing efficiency and delivering an even better product experience. We’ve already successfully raised equity from some of Europe’s leading climate VCs and secured a large debt facility from our ethical banking partner, so we’re looking to build a team that can help us take things to the next level.
The role
This role is all about learning through doing, joining an existing team that takes care of day to day Operations. In the first instance, we’re looking for generalist Interns who are keen to get to grips with all aspects of the Operational side of the business. Sometimes that will mean troubleshooting, but after every fire you’ll take a step back and think about how to help the team design and implement a process that could have dealt with the issue proactively.
What you will do
We’re still very much a scale-up, so your role will be broad. At a minimum it will include:
- Day to day involvement in vehicle, driver and route management
- Looking after our customers across multiple channels
- Helping to manage vehicle and charger maintenance
- Assisting with the planning of future routes and expansion
You’ll be engaging with a committed Operations team to ensure we have 24/7 coverage. Part of this may mean pitching in and helping with weekend or evening cover in case of incidents, whilst also working to ensure we keep these unanticipated events to a minimum.
Please note - this is an on-site role, and interested parties should only apply if they are able to work from our office in central Edinburgh.
Start dates and timings
We’re looking to engage the right applicants for an initial period of three months, starting in May/June 2026.
The long term
We’re growing very rapidly, and our hope is very much that our internship programme could lead to permanent roles for the right candidates.
Diversity and equality
At Ember, we support diversity across our team and customers. We work to ensure every employee feels respected and able to give their best, whether temporary, part-time or full-time. We’re happy to offer flexible working patterns where they make sense, are compassionate when it comes to time off and offer enhanced maternity and paternity leave. Read more about our approach in our Equal Opportunities Policy.
What’s on offer
This is a paid graduate internship, and conditions will satisfy the requirements of the National Living Wage.
How do I apply?
Apply using the form, providing a CV and a cover letter explaining why you’re right for this opportunity. How you work and think is much more important to us than any specific industry experience. A genuine passion for climate or public transport, or even both, are also very valuable at an entry level, and we’ll teach you the rest. You don’t need to be a master of anything but shouldn’t feel out of your depth anywhere. Whether you’re a university leaver or a veteran, a recent graduate looking for first-hand experience in Climate and Technology or a frustrated Public Transport enthusiast who would love to make the switch into this industry, we’re keen to meet people with a passion to make a real difference.
We look for a range of qualities in all members of Ember’s Operations Team, and the following should resonate with you:
- A strong sense of what good really looks like whatever the topic, problem, or issue. After all, good is good.
- An instinct and curiosity that draws you to problems and drives you to find a solution, rather than hoping someone else picks it up.
- An innate structured thinker – everything is a series of steps which can be broken down and rationalised.
- An ability to build strong relationships with a diverse range of people, from drivers to software developers.
Graduate Internship, Operations Team employer: Ember
Ember is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh where innovation meets sustainability. As a paid graduate intern in our Operations Team, you'll gain hands-on experience while contributing to our mission of transforming public transport into a convenient and eco-friendly option. We prioritise employee growth through mentorship and the potential for permanent roles, all within a supportive culture that values diversity and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Internship, Operations Team
✨Get Involved in Local Logistics Events
Jump into local logistics or transportation events, like trade shows or workshops. These are fantastic opportunities to meet industry insiders and discover internship openings before they hit the general job market. Plus, it’s a great way to show your enthusiasm and knowledge about the field!
✨Utilise University Career Services
If you're in uni, make sure to leverage your career services for internships in the transportation and logistics sector. They often have exclusive partnerships with companies looking to recruit interns, and they can help polish your interview skills to make sure you stand out!
✨Join Online Logistics Communities
Participate in online forums and social media groups dedicated to logistics and transportation. Platforms like LinkedIn and Facebook have groups where professionals share job opportunities and advice. Engaging with these communities can boost your visibility and help you find the best internships out there.
✨Apply Directly Through Company Websites
When you spot an opening for an internship like the one at Ember, don't stay passive. Apply directly through their website! Showing initiative will set you apart and demonstrates your genuine interest in the company and the role of Graduate Internship, Operations Team.
We think you need these skills to ace Graduate Internship, Operations Team
Some tips for your application 🫡
Show Off Your Logistics Knowledge:When you're applying for that internship in transportation and logistics, make sure your CV highlights your understanding of supply chain processes, transportation management systems, or any relevant coursework. We want to see your passion for the field, so don’t shy away from mentioning projects or assignments that showcase your skills.
Tailor Your Cover Letter to the Industry:In your cover letter, talk about what excites you about logistics and transportation. Maybe it's the challenge of optimising delivery routes or understanding inventory management. Show us that you’re eager to learn and have a genuine interest in how logistics keeps everything moving smoothly.
Include Relevant Experience:Even as an intern, previous experiences matter! Include any part-time jobs, volunteer roles, or projects in logistics or similar fields. Highlight skills like problem-solving and teamwork, which are super crucial in the transportation sector, so make sure we see those in your application.
Format and Clarity are Key:For your CV and cover letter, keep it concise and easy to read. Use bullet points and sections to break things down—logistics is all about efficiency, after all! Make sure your contact details are clear, and remember, we love a polished application, so take your time to avoid any typos!
How to prepare for a job interview at Ember
✨Know Your Logistics Basics
We should brush up on key logistics concepts and terms like supply chain management, inventory control, and transportation efficiency. Handling questions about these topics shows your understanding of the transportation industry and that you're ready to jump straight into operations.
✨Tailor Your Questions About Tools
Let's not forget to prepare specific questions about the software tools used at Ember. Familiarising ourselves with popular logistics tools like SAP or WMS can really impress them and show our genuine interest in the role. Asking about how they optimise their routing or tracking can set us apart.
✨Show Your Problem-Solving Skills
Most likely, we’ll face scenario-based questions that challenge our approach to potential logistical issues. Practising how to articulate our thought process when tackling challenges will demonstrate our analytical skills and our ability to think on our feet – both crucial in transport and logistics.
✨Express Your Eagerness to Learn
As an intern, showcasing our willingness to learn is key. Let’s create a small portfolio summarising any relevant coursework or projects related to logistics. Sharing this and expressing how excited we are to apply our learning at Ember can leave a lasting impression!
