At a Glance
- Tasks: Join our team to maintain and support our all-electric coach fleet.
- Company: Ember, the UK's first all-electric coach company, leading the green transport revolution.
- Benefits: Hands-on training, access to cutting-edge tools, and a chance to work with innovative technology.
- Other info: Dynamic team environment with opportunities for career growth and development.
- Why this job: Be part of a unique challenge in the growing electric vehicle maintenance industry.
- Qualifications: Experience in a practical environment and a passion for electric vehicles.
The predicted salary is between 24000 - 36000 £ per year.
Ember is the UK's first all-electric coach company. We launched in October 2020 and are now running on fifteen routes – including Dundee to Glasgow, Inverness to Edinburgh and Edinburgh to Fort William – with several further routes launching in the early part of 2026. We are at advanced stages in developing new charging hubs in Livingston and Glasgow, with many more sites in the pipeline.
We are looking for a reliable and motivated Garage Support Technician to join our electric bus maintenance team. This is a hands-on, varied role suited to someone with a practical background who is comfortable working in a busy workshop environment. You won't be expected to be a fully qualified mechanic, but you'll work closely alongside our team of technicians and play a vital part in keeping our zero-emission fleet on the road.
The ideal candidate will be experienced, energetic and confident with the passion to stay on top of the latest developments in the electric vehicle market. This will be a Dundee-based role – but you’ll also be working closely with the teams in Aberdeen, Livingston and Inverness. We’ll make sure that you’re set up for success, with all necessary training, access to the right vehicle and all of the relevant tools and equipment.
This is a truly unique challenge – our coaches are used more intensively than any other electric vehicles in the world so not every problem will have a solution that can be found in a manual. Instead, your team will need to work closely with the manufacturer, go deep into understanding root causes and think creatively about how we could be avoiding the problem altogether in the future.
We’re looking for a problem-solver who will help to identify and resolve issues quickly, and will relish the challenge of joining a new team that will make our state-of-the-art fleet the best-maintained in the country with the lowest downtime. If you're practical by nature, take pride in your work, and want to build a career in the growing world of electric vehicle maintenance, this could be the perfect opportunity.
ResponsibilitiesAs a Support Technician, you're on the front-line. Not only will you be responsible for solving the immediate challenges in order to keep our coaches on the road, you’ll also have an innate eye for both planned and preventative maintenance, always staying one step ahead of the curve. We currently have a team of twelve employees dedicated to fleet maintenance. You’ll form part of a department that brings all aspects of our maintenance in-house as we continue to grow.
We use technology heavily in the business, primarily building our own software systems. You'll need to be tech-savvy, open to learning new systems and comfortable using remote diagnostics.
You will need to meet these requirements:
- Some previous experience in a garage, workshop, transport, or similar practical/trade environment
- A willingness to learn and take direction from qualified mechanics and technicians
- Good physical fitness – this is an active, hands-on role
- A responsible attitude towards Health
Garage Support Technician - Dundee employer: Ember
Ember is an innovative employer at the forefront of the electric vehicle revolution, offering a dynamic work environment in Dundee where you can contribute to the maintenance of the UK's first all-electric coach fleet. With a strong emphasis on employee development, we provide comprehensive training and access to cutting-edge technology, ensuring that our Garage Support Technicians are well-equipped to tackle unique challenges in the industry. Join us to be part of a passionate team dedicated to sustainability and excellence, while enjoying the benefits of a supportive culture that values creativity and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Garage Support Technician - Dundee
✨Tip Number 1
Get to know the company! Research Ember and its electric vehicle initiatives. When you walk into that interview, show us you’re not just another candidate – demonstrate your passion for sustainable transport and how you can contribute to our mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This way, you can get insider info about the role and maybe even a referral. We love seeing familiar faces in our applications!
✨Tip Number 3
Prepare for hands-on assessments! Since this is a practical role, be ready to showcase your skills. Brush up on basic maintenance tasks and be prepared to think on your feet. We want to see how you tackle real-world problems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Ember team. Don’t miss out on this opportunity!
We think you need these skills to ace Garage Support Technician - Dundee
Some tips for your application 🫡
Show Your Passion for Electric Vehicles:When writing your application, let us know why you're excited about working with electric vehicles. Share any relevant experiences or projects that highlight your enthusiasm for the industry and how you stay updated on the latest developments.
Highlight Your Practical Experience:We want to see your hands-on experience! Make sure to detail any previous roles in garages, workshops, or similar environments. Talk about specific tasks you've tackled and how they relate to the Garage Support Technician role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen to join our team at Ember!
How to prepare for a job interview at Ember
✨Know Your Electric Vehicles
Make sure you brush up on the latest developments in electric vehicles, especially those related to maintenance and technology. Being able to discuss current trends or innovations in the electric vehicle market will show your passion and commitment to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've had to think creatively to solve a problem. Since this role involves tackling unique challenges, demonstrating your ability to identify issues and come up with effective solutions will impress the interviewers.
✨Familiarise Yourself with Workshop Safety
Since you'll be working in a busy workshop environment, it's crucial to understand health and safety protocols. Be ready to discuss how you prioritise safety in your work and any relevant experience you have in maintaining a safe workspace.
✨Be Tech-Savvy and Open to Learning
As the role requires using technology and remote diagnostics, highlight your comfort with tech and any experience you have with software systems. Show enthusiasm for learning new tools and techniques that can help improve maintenance processes.