At a Glance
- Tasks: Drive state-of-the-art electric coaches and provide excellent customer service.
- Company: Join Ember, the UK's first fully-electric coach company making a positive impact.
- Benefits: Earn up to £16.90 per hour, enjoy flexible leave, and free CPC renewal.
- Other info: Exciting growth opportunities in a friendly, supportive culture.
- Why this job: Be part of a pioneering team transforming public transport for a greener future.
- Qualifications: Full PCV licence and commitment to safety required.
The predicted salary is between 15 - 16 € per hour.
Various start dates available. Ember is the UK's first fully-electric, zero-emission coach company. We launched in October 2020 and are now running multiple routes across Scotland. Now well established, we are expanding our Aberdeen hub and driver team to support additional route launches in the near future. We're looking for the very best and most eager drivers across Scotland to join the Ember team. Whether you have a passion for electric vehicles or simply for great customer service, we'd love to hear from you.
As a driver, you're on the front-line. Not only will you be responsible for keeping the coach moving, you'll be the main point of contact for customers if they have any issues or need help. You should enjoy working with people and take pride in doing what it takes to deliver a great experience (as well as driving of course). That might mean helping someone with their bags, keeping the coach spick and span or making an effort to say a cheery 'hello' when people board.
We've built lots of new technology to help ensure customers get the best experience possible. That means you'll need to be open to learning new systems and using them in the correct way. As a growing business, we put a lot of trust into our drivers. We expect you to take pride in the work that you do and this will involve light cleaning duties throughout the day to keep our coaches in top condition. We are also evolving fast, so love people that want to give input into how we can do things better and who do this in a thoughtful, constructive way.
Benefits:
- £15.50 per hour starting rate.
- £16.30 per hour after one year - we reward those who want to make a long term career.
- £16.90 per hour if you become an Ember Ambassador - those who really live our values and give the best passenger experience.
- Relief contracts are also available - £17.36 per hour (£15.00 base rate plus additional pay in lieu of holiday)
- Overtime rates starting at £18.60 per hour.
- Free CPC renewal for full time and part time drivers
- 28 days paid annual holiday pro rata
- Flexible annual leave - request your own holiday dates rather than being assigned them
- Up to 10 days unpaid annual leave pro rata
- 20 days paid leave for sickness, jury duty, parental or other unplanned leave pro rata
- Established progression paths at a fast-growing company
- Referral scheme - get paid for referring other top drivers to us
- Friendly culture
- You'll be driving a state-of-the-art electric coach
- You’ll contribute to a hugely positive environmental impact, with every journey reducing emissions and traffic
Hours:
We're running a 24/7 service, seven days per week, so you'll need to be able to rotate between a wide variety of shifts. We'll try to make these as sociable as possible and we'll give you five weeks’ notice of what the rota looks like so you have plenty of time to plan. We also frequently have overtime opportunities available at shorter notice.
Requirements:
- Full PCV licence: Category D as a minimum
- Up to date CPC and a digital tachograph card (or able to get both quickly)
- Able to demonstrate high-quality driving, including smooth braking and a commitment to safety
- Flexibility to work on any day of the week
- Personal transport required. We are based in Bridge of Don, Aberdeen
Intercity Bus and Coach Driver (Night Shift) - Aberdeen employer: Ember
Ember is an innovative employer that prioritises sustainability and customer service, making it an exciting place to work as an Intercity Bus and Coach Driver in Aberdeen. With competitive pay rates, flexible leave options, and a friendly culture, employees are encouraged to grow within the company while contributing to a positive environmental impact through electric transport. Join a pioneering team where your input is valued and you can take pride in delivering exceptional passenger experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Intercity Bus and Coach Driver (Night Shift) - Aberdeen
✨Tip Number 1
Get to know the company! Before your interview, check out Ember's website and social media. Understanding their mission and values will help you connect with the team and show you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! If you're nervous about interviews, grab a mate and do some mock interviews. Focus on common questions like how you handle customer service or what you love about driving. This will boost your confidence and help you articulate your passion for the role.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Share your experiences and how they relate to the job. Remember, Ember is looking for drivers who are not just skilled but also eager to contribute to a positive culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Intercity Bus and Coach Driver (Night Shift) - Aberdeen
Some tips for your application 🫡
Show Your Passion for Electric Vehicles:When you're writing your application, let us know why you're excited about working with electric vehicles. Share any experiences or interests that connect you to the eco-friendly transport movement. We love hearing from candidates who are genuinely motivated to make a difference!
Highlight Your Customer Service Skills:As a driver, you'll be the face of our company, so it's crucial to showcase your customer service skills. Mention any previous roles where you've interacted with customers and how you went above and beyond to ensure they had a great experience. We want to see that you take pride in delivering top-notch service!
Be Open About Your Flexibility:Since we operate 24/7, it's important to express your flexibility in working various shifts, especially night shifts. Let us know your availability and willingness to adapt to different schedules. This will show us that you're ready to jump in and help out whenever needed!
Apply Through Our Website:We encourage you to apply directly through our website at www.ember.to. This way, your application will go straight to us, and we can review it promptly. Plus, it’s the best way to stay updated on your application status and any future opportunities!
How to prepare for a job interview at Ember
✨Know Your Stuff
Before the interview, make sure you understand Ember's mission and values. Familiarise yourself with electric vehicles and the benefits they bring to public transport. This will show your passion for the role and the company.
✨Customer Service is Key
Since you'll be the main point of contact for customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handle difficult situations and ensure a positive experience for passengers.
✨Show Your Flexibility
Ember operates 24/7, so highlight your willingness to work various shifts, especially night shifts. Share any previous experiences where you've adapted to changing schedules or worked in dynamic environments.
✨Be Open to Learning
Emphasise your readiness to learn new technologies and systems. Discuss any past experiences where you've quickly adapted to new tools or processes, as this will demonstrate your ability to thrive in a fast-growing company like Ember.
