At a Glance
- Tasks: Drive state-of-the-art electric coaches and provide excellent customer service.
- Company: Join Ember, the UK's first fully-electric, zero-emission coach company.
- Benefits: Earn £15.00 per hour with guaranteed hours, flexible leave, and career progression.
- Other info: Exciting growth opportunities in a friendly, innovative culture.
- Why this job: Be part of a pioneering team making a positive environmental impact.
- Qualifications: Passion for driving and great customer service skills.
The predicted salary is between 31200 - 34112 £ per year.
Various start dates available. Ember is the UK's first fully-electric, zero-emission coach company. We launched in October 2020 and are now running multiple routes from Aberdeen to Edinburgh and Dundee to Glasgow. In 2024, we opened our brand new facility at Bridge of Don supporting our Aberdeen to Edinburgh service and we will be looking at more opportunities for future routes.
We’re looking for the very best and most eager drivers across Scotland to join the Ember team. Whether you have a passion for electric vehicles or simply for great customer service, we’d love to hear from you. We’ll be growing a pioneering team in Aberdeen around this first set of driver hires, and it’s really important to us that we find people who are truly motivated to be a key part of a company that is proving that things can be done differently. We’re a fast growing company with a track record of success, so this is an exciting time to join the future of public transport!
ResponsibilitiesAs a driver, you’re on the front-line. Not only will you be responsible for keeping the coach moving, you’ll be the main point of contact for customers if they have any issues or need help. You should enjoy working with people and take pride in doing what it takes to deliver a great experience (as well as driving of course). That might mean helping someone with their bags, keeping the coach spick and span or making an effort to say a cheery 'hello' when people board.
We’ve built lots of new technology to help ensure customers get the best experience possible. That means you’ll need to be open to learning new systems and using them in the correct way. As a small business, we put a lot of trust into our drivers. We expect you to take pride in the work that you do and this will involve light cleaning duties throughout the day to keep our coaches in top condition. We are also evolving fast, so love people that want to give input into how we can do things better and who do this in a thoughtful, constructive way.
Benefits- £15.00 per hour starting rate with a guaranteed 40 hours of work per week (£31,200 pa), overtime is likely on top of this.
- £15.80 per hour after one year (£32,864 pa).
- £16.40 per hour if you become an Ember Ambassador (£34,112 pa) - those who really live our values and give the best passenger experience.
- Relief contracts are also available - £16.81 per hour (£15.00 base rate plus additional pay in lieu of holiday).
- Overtime rates starting at £18.00 per hour.
- Free CPC renewal for full time and part time drivers.
- 28 days paid annual holiday pro rata.
- Flexible annual leave - request your own holiday dates rather than being assigned them.
- Up to 10 days unpaid annual leave pro rata.
- 20 days paid leave for sickness, jury duty, parental or other unplanned leave pro rata.
- Established progression paths at a fast-growing company.
- Referral scheme - get paid for referring other top drivers to us.
- Friendly culture.
- You’ll be driving a state-of-the-art electric coach.
- You’ll contribute to a hugely positive environmental impact, with every journey reducing emissions and traffic.
We’re running a 24/7 service, seven days per week, so you’ll need to be able to rotate between a wide variety of shifts. We’ll try to make these as sociable as possible and we’ll give you five weeks’ notice of what the rota looks like so you have plenty of time to plan. We also frequently have overtime opportunities available at shorter notice.
Next StepsGet in touch if you think you might be the right fit or learn more about Ember.
Intercity Bus and Coach Driver - Aberdeen (Hiring Immediately) employer: Ember
Contact Detail:
Ember Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intercity Bus and Coach Driver - Aberdeen (Hiring Immediately)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ember and its mission. Understanding their commitment to electric vehicles and customer service will help you stand out as a candidate who truly aligns with their values.
✨Tip Number 2
Show off your people skills! As a driver, you'll be the face of the company. Be ready to share examples of how you've provided excellent customer service in the past. A friendly attitude goes a long way in making a great impression.
✨Tip Number 3
Be open to learning! Ember is all about using new technology to enhance the customer experience. Highlight your willingness to adapt and learn new systems during your chat with them. It shows you're ready to grow with the company.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Ember careers page and submit your application directly. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace Intercity Bus and Coach Driver - Aberdeen (Hiring Immediately)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for electric vehicles and customer service shine through. We want to see that you’re genuinely excited about being part of a pioneering team at Ember!
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a driver.
Be Personable: Since you'll be the face of Ember, it’s important to convey your friendly and approachable nature in your written application. A warm tone can go a long way in making a great first impression!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Ember.
How to prepare for a job interview at Ember
✨Know Your Stuff About Electric Vehicles
Since Ember is all about electric coaches, brush up on your knowledge of electric vehicles. Be ready to discuss why you’re passionate about them and how they contribute to a greener future. This shows you’re not just looking for any driving job, but that you genuinely care about the company’s mission.
✨Show Off Your Customer Service Skills
As a driver, you’ll be the face of the company. Prepare examples of how you’ve provided excellent customer service in the past. Whether it’s helping someone with their bags or resolving an issue, demonstrating your people skills will make you stand out.
✨Be Ready to Discuss Technology
Ember uses new technology to enhance the customer experience. Familiarise yourself with common systems used in public transport and be prepared to talk about your comfort level with learning new tech. Showing enthusiasm for adapting to new tools can set you apart from other candidates.
✨Express Your Desire to Contribute
Ember values input from its drivers on how to improve operations. Think about ways you could contribute to the team and be ready to share your ideas during the interview. This demonstrates that you’re not just looking for a job, but that you want to be an integral part of the company’s growth.