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- Tasks: Research and gather data for customer complaints in a fast-paced environment.
- Company: Established Professional Services firm with a focus on growth and development.
- Benefits: Earn £150 per night with flexible night shift patterns.
- Other info: Opportunity for career growth until December 2019.
- Why this job: Gain valuable experience and develop new skills while making an impact.
- Qualifications: Strong analytical skills, attention to detail, and banking knowledge preferred.
The predicted salary is between 15000 - 20000 £ per year.
Our Client is looking for people to join the administrative support team on a financial review project. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a fast paced environment, with the scope to learn and develop new skills.
We have two night shift patterns available for this project.
- Weekday Night Shift:
Location: Glasgow
Rate: £150 per night
Work pattern: Monday to Wednesday (7pm – 7am)
Start date: April and May start dates
Duration: Until December 2019 - Weekend Night Shift:
Location: Glasgow
Rate: £150 per shift
Work pattern: Thursday (7pm - 7am) & Saturday & Sunday (7am - 7pm)
Start date: April and May Starts
Duration: Until December 2019
Day-to-day Activities
- Research, gather and collate data relevant to the customer complaint using in-house banking legacy and 3rd party systems
- Gather information to deadlines and quality standards whilst maintaining customer outcomes
- Communicate with clients through written correspondence
- Liaise with the investigations team and senior managers
Knowledge, Skills and Experience
- Understanding of the products against which PPI complaints are made
- Excellent analytical and letter writing skills with attention to detail
- Relevant general banking experience internal or externally
- Highly organised and confident to use multiple banking systems
- Provide excellent customer service
- Driven to achieve targets and take ownership of workload
Next Steps
To express your interest in this opportunity please reply with a copy of your current CV for the attention of my colleague Stuart Barnes at our sister company Cynergie.
Data Gatherer in Sidcup employer: Ember Search
Contact Detail:
Ember Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Gatherer in Sidcup
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how your skills align with what they’re looking for. This will help you stand out and show that you’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Data Gatherer in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of Data Gatherer, so don’t be shy about showcasing your analytical skills and any banking experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, we’re looking for someone who can communicate effectively, especially in written correspondence.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Ember Search
✨Know Your Data
Make sure you brush up on your understanding of data gathering and analysis. Familiarise yourself with the types of data relevant to customer complaints, especially in the context of PPI. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Writing Skills
Since the role involves a lot of written correspondence, prepare to demonstrate your letter writing skills. Bring examples of previous work or practice writing a sample letter based on a hypothetical customer complaint. This will highlight your attention to detail and ability to communicate effectively.
✨Be Organised
The job requires excellent organisational skills, so come prepared with a plan for how you manage your workload. You might want to discuss tools or methods you use to stay organised, especially when juggling multiple banking systems. This will reassure them that you can handle the fast-paced environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the specific challenges of the project, or opportunities for development. It shows that you're engaged and genuinely interested in the role and the company.