At a Glance
- Tasks: Drive electric coaches and provide excellent customer service to passengers.
- Company: Join Ember, the UK's first fully-electric, zero-emission coach company making waves in public transport.
- Benefits: Earn £15 per hour, with pay increases and flexible leave options, plus overtime opportunities.
- Why this job: Be part of a pioneering team focused on sustainability and innovation in transport.
- Qualifications: Must have a full PCV licence and a commitment to safety and customer service.
- Other info: Enjoy a friendly culture and contribute to reducing emissions with every journey.
Overview
Various start dates available from September 2025. Ember is the UK\’s first fully-electric, zero-emission coach company. We launched in October 2020 and are now running multiple routes across Scotland. With new hubs opening to support our growing network, we are delighted to be recruiting for drivers to be based in Glasgow.
We\’re looking for the very best and most professional drivers across Scotland to join the Ember team. Whether you have a passion for electric vehicles or simply for great customer service, we\’d love to hear from you. We\’ll be growing a pioneering team in Glasgow and it\’s really important to us that we find people who are truly motivated to be a key part of a company that is proving that things can be done differently.
We\’re a fast growing company with a track record of success, so this is an exciting time to join the future of public transport!
Responsibilities
As a driver, you\’re on the front-line. Not only will you be responsible for keeping the coach moving, you\’ll be the main point of contact for customers if they have any issues or need help.
Our Glasgow team will be a tight-knit group and will be based a little further from central functions like Engineering. For that reason, we\’re looking for resourceful and motivated individuals who will be solution-focussed and highly motivated to get any day to day challenges resolved.
You should enjoy working with people and take pride in doing what it takes to deliver a great experience (as well as driving of course).That might mean helping someone with their bags, keeping the coach spick and span or making an effort to say a cheery \’hello\’ when people board.
We\’ve built lots of new technology to help ensure customers get the best experience possible. That means you\’ll need to be open to learning new systems and using them in the correct way.
As a small business, we put a lot of trust into our drivers. We expect you to take pride in the work that you do and this will involve light cleaning duties throughout the day to keep our coaches in top condition. We are also evolving fast, so love people that want to give input into how we can do things better and who do this in a thoughtful, constructive way.
Benefits
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£15.00 per hour starting rate
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£15.80 per hour after one year – we reward those who want to make a long term career.
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£16.40 per hour if you become an Ember Ambassador – those who really live our values and give the best passenger experience.
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Relief contracts are also available – £16.81 per hour (£15.00 base rate plus additional pay in lieu of holiday)
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Overtime rates starting at £18.00 per hour.
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Free CPC renewal for full time and part time drivers
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28 days paid annual holiday pro rata
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Flexible annual leave – request your own holiday dates rather than being assigned them
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Up to 10 days unpaid annual leave pro rata
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20 days paid leave for sickness, jury duty, parental or other unplanned leave pro rata
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Established progression paths at a fast-growing company
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Referral scheme – get paid for referring other top drivers to us
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Friendly culture
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You\’ll be driving a state-of-the-art electric coach
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You’ll contribute to a hugely positive environmental impact, with every journey reducing emissions and traffic
Hours
Ember runs a 24/7 service across Scotland, seven days per week, and you\’ll need to be able to rotate between a wide variety of shifts. We will try to make these as sociable as possible and we\’ll give you five weeks’ notice of what the rota looks like so you have plenty of time to plan. We also frequently have overtime opportunities available at shorter notice.
Next Steps
Get in touch if you think you might be the right fit or learn more about Ember at www.ember.to.
Requirements
You will need to meet these basic requirements:
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Full PCV licence: Category D as a minimum
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Up to date CPC and a digital tachograph card (or able to get both quickly)
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Able to demonstrate high-quality driving, including smooth braking and a commitment to safety
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Flexibility to work early, late or night shifts on any day of the week. In return, we\’ll try to make these as sociable as possible and agree them well in advance
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Intercity Bus and Coach Driver - Glasgow Glasgow, United Kingdom £15 per hour employer: Ember Core Ltd
Contact Detail:
Ember Core Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intercity Bus and Coach Driver - Glasgow Glasgow, United Kingdom £15 per hour
✨Tip Number 1
Familiarise yourself with electric vehicles and their benefits. Since Ember is focused on zero-emission transport, showing your enthusiasm for electric vehicles during any discussions can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills. As a driver, you'll be the first point of contact for passengers, so demonstrating your ability to engage positively with customers will be crucial in your conversations with us.
✨Tip Number 3
Be prepared to discuss your problem-solving abilities. Given that the role requires resourcefulness and motivation to tackle daily challenges, think of examples where you've successfully resolved issues in previous jobs.
✨Tip Number 4
Show your willingness to learn new technologies. Since Ember has developed new systems to enhance customer experience, expressing your openness to learning and adapting to new tools will demonstrate your commitment to the role.
We think you need these skills to ace Intercity Bus and Coach Driver - Glasgow Glasgow, United Kingdom £15 per hour
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, especially with PCV licences. Emphasise any customer service roles you've had, as Ember values great customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your passion for electric vehicles and commitment to providing excellent customer service. Mention why you want to join Ember specifically and how you align with their values.
Highlight Flexibility: Since the role requires flexibility with shifts, clearly state your availability in your application. Mention any previous experience working varied hours or in fast-paced environments.
Showcase Problem-Solving Skills: Ember is looking for resourceful individuals. Include examples in your application where you've successfully resolved challenges or improved processes in previous roles.
How to prepare for a job interview at Ember Core Ltd
✨Show Your Passion for Electric Vehicles
Ember is all about electric, zero-emission transport. Make sure to express your enthusiasm for electric vehicles during the interview. Share any relevant experiences or knowledge you have about sustainability and how it aligns with your values.
✨Demonstrate Customer Service Skills
As a driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle issues calmly and effectively, as well as your willingness to go the extra mile for passengers.
✨Be Ready to Discuss Problem-Solving
Ember values resourceful individuals who can tackle day-to-day challenges. Think of specific situations where you've successfully resolved problems, especially in a driving or customer service context. This will show that you're solution-focused and proactive.
✨Familiarise Yourself with Technology
The role involves using new technology to enhance customer experience. Brush up on any relevant tech skills and be prepared to discuss your comfort level with learning new systems. Showing a willingness to adapt and learn will impress the interviewers.