At a Glance
- Tasks: Lead a passionate team to drive sales and deliver an amazing customer experience.
- Company: Join Platypus Shoes, part of Australia's largest footwear group with a vibrant culture.
- Benefits: Enjoy work-life balance, career growth, team discounts, and exclusive employee perks.
- Other info: Join a fun, inclusive team with opportunities for personal and professional development.
- Why this job: Be a champion in retail, inspire your team, and make a real impact.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands.
But we reckon life goes beyond shoes.
We believe it’s what you do in them that truly counts.
So stay out late.
Wake up early.
Walk there, run back.
Stand tall and be a champion in a crowd of Naysayers.
We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks.
This is your story.
Play Life Loud.
Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including;, Platypus, Skechers, Hype DC, Vans, Dr.
Martens, Subtype, The Athletes Foot,, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy!
About The Role
As the Store Manager at Platypus Shoes Doncaster, you'll lead a team of passionate casual team members alongside your Assistant Store Manager.
Your primary mission is to drive sales and KPIs, coach and inspire your team, and deliver an outstanding customer experience.
You'll work closely with your Area Manager to identify and act on opportunities for growth, all while operating in a high-profile retail environment.
Key Responsibilities
- Drive the overall performance of your store by achieving sales targets, KPIs, and maintaining visual merchandising standards.
- Lead and motivate your team to deliver outstanding results in sales and customer service.
- Monitor daily, weekly, and monthly sales, celebrating wins and identifying areas for improvement.
- Manage rosters and wage costs in line with company targets and operational needs.
- Coach and develop team members, ensuring ongoing training, high morale, and strong succession planning.
- Oversee stock levels, store presentation, and operational excellence.
- Ensure adherence to OH&S standards and legislation.
Skills And Experience
- Demonstrated experience as a Store Manager or Assistant Store Manager in a high-volume retail environment
- Strong leadership qualities with a results-focused and proactive mindset
- Excellent communication and team development skills
- Demonstrated ability to drive sales and manage store performance
- Experience with stock management, operations, and visual merchandising
- Passion for delivering an exceptional customer experience
Benefits
- Work-Life Balance: Tuesday to Saturday roster - enjoy two consecutive days off
- Career Growth: Extensive training and development programs to support your growth
- Employee Perks: Access to our exclusive 'Employee Benefits' program - includes discounted gym memberships and health insurance.
- Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
- Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion.
We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability.
We strive on creating an equal employment environment where everyone from any background can be themselves.
The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land.
The Aboriginal and Torres Strait Islander and Maori people.
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Platypus Store Manager Doncaster employer: Embedded Shishya
Balfour Beatty is an exceptional employer, offering the chance to be part of groundbreaking sustainability projects like the Net Zero Teesside initiative. With a strong commitment to employee well-being, we provide a comprehensive benefits package, including generous leave policies and flexible lifestyle options, all within a collaborative work culture that fosters growth and innovation. Join us in making a meaningful impact while advancing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Platypus Store Manager Doncaster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Embedded Shishya, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Embedded Shishya!
We think you need these skills to ace Platypus Store Manager Doncaster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Embedded Shishya, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Embedded Shishya and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Embedded Shishya that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Embedded Shishya
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
