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- Tasks: Manage student accommodation, ensuring safety and satisfaction while handling daily operations.
- Company: Join Embassy Summer, a leader in immersive English language programs for youth worldwide.
- Benefits: Enjoy full board residential accommodation and earn up to £785 weekly, including holiday pay.
- Why this job: Make a difference in students' lives while gaining valuable experience in a fun, dynamic environment.
- Qualifications: A-level education required; experience in organization/logistics and strong IT skills preferred.
- Other info: Work 6 days a week with one day off; must be prepared for a variety of responsibilities.
The predicted salary is between 6000 - 8000 £ per month.
Hall Managers (Residential / live in role)
Job Type: Activity staff/Resort Rep, Teacher/Tutor
Location: Canterbury, United Kingdom Residential
Category: Gap/Temp And Parttime/Holiday
Available from: Jun 2025
Finishes on: Aug 2025
Type of work: Full Time And Part Time, Indoor & Outdoor, Evening Work, Daytime Work, Weekend Work
Join our winning team of global superstars in summer 2025
Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn English whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
The Hall Manager is responsible for the efficient management of all facets of accommodation in Centre; this includes allocation (to regulatory standards of Welfare), damage inspections/reporting and accurate record keeping of occupants.
Key Responsibilities:
- Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact.
- Maximise student and Group leader satisfaction by ensuring their experience meets or exceeds their expectations.
- To ensure the centre operates to the highest standards of relevant Health & Safety, safeguarding, HR practices.
Specific duties include:
- To meet and greet students upon arrival and to show them to their accommodation.
- To provide site tours and orientation for new staff and students.
- To establish a rota to ensure students are in their rooms and lights are out by 23.30 pm.
- To have ultimate responsibility for your hall in terms of safety and welfare duties.
- To carry out 24-hour duty on a rota basis with other managers.
- To deal with any complaints or problems relating to accommodation.
- To maintain & submit weekly records of room allocations.
- To sell travel cards to clients and keep records of all income from travel cards (UCL Only).
- To update notice boards in the Halls and take boards down at the end of summer.
- To report any maintenance issues to the college staff.
- To ensure damages are kept to a minimum and to follow procedures for damage that has occurred.
- To ensure that standards of cleanliness are kept up by the college reporting complaints to the Centre Manager.
- To ensure that an excellent working relationship is maintained with the university representative.
- To collect damage deposits on student arrivals.
- To carry out residential supervision duties, including meal and bedtime supervision.
- To assist with student lost key and accessing student’s rooms.
Please be aware that the role may/will have different specifics suited to the needs of the specific Centre that may extend beyond these duties.
Qualifications & Training:
- Educated to A level or equivalent (Essential).
- Safeguarding Level 1 and 2 (Desirable).
- Experience in a role involving organisation/logistics/travel.
- Ability to deal with complexity and resolve problems and issues.
- Ability to work under pressure, multitask, prioritise tasks and meet tight deadlines.
- A high degree of IT competency: Outlook & MS Office (specifically Excel).
- Excellent organisational and planning skills.
- Experience working with juniors.
Personal Attributes:
- Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people.
- Demonstrates emotional resilience in working with challenging behaviours.
- Demonstrates a positive attitude to the use of authority and maintaining discipline.
- Demonstrates an exceptional level of attention to detail.
Working Week:
6 days out of 7 (1 day off per week).
Remuneration:
Weekly pay up to: £785.00
(inclusive of holiday pay)
FULL BOARD RESIDENTIAL ACCOMMODATION INCLUDED FREE OF CHARGE
Disclosure and Barring Service:
If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you.
Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.
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Hall Managers (Residential / live in role) employer: Embassy Summer
Contact Detail:
Embassy Summer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hall Managers (Residential / live in role)
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Hall Manager. Understanding the nuances of student welfare, safety protocols, and accommodation management will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience working with young people or in residential settings. Sharing relevant anecdotes can demonstrate your capability to handle the challenges of this role effectively.
✨Tip Number 3
Showcase your organizational skills by discussing how you've successfully managed logistics or events in the past. This is crucial for ensuring smooth operations in a busy residential environment.
✨Tip Number 4
Prepare to discuss your approach to conflict resolution and maintaining discipline. Being able to articulate your strategies for managing challenging behaviors will be key in demonstrating your suitability for the role.
We think you need these skills to ace Hall Managers (Residential / live in role)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hall Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in roles involving organization, logistics, or working with young people. Mention specific examples that demonstrate your ability to manage accommodation and ensure student welfare.
Showcase Your Skills: Make sure to highlight your IT competency, particularly with Outlook and MS Office, as well as your organizational and planning skills. Provide examples of how you've successfully multitasked or resolved complex issues in past roles.
Personal Attributes Matter: Reflect on your personal attributes that align with the role, such as emotional resilience, attention to detail, and the ability to maintain appropriate relationships with students. Include these traits in your application to show you are a good fit for the position.
How to prepare for a job interview at Embassy Summer
✨Show Your Passion for Student Welfare
Make sure to express your commitment to promoting and safeguarding the welfare of students. Share any relevant experiences where you successfully managed student needs or resolved issues, as this will demonstrate your suitability for the role.
✨Highlight Your Organizational Skills
Since the Hall Manager role involves a lot of logistics and record-keeping, be prepared to discuss your organizational skills. Provide examples of how you've effectively managed schedules, maintained records, or handled multiple tasks under pressure.
✨Demonstrate Problem-Solving Abilities
The ability to deal with complexity and resolve problems is crucial. Prepare to share specific instances where you faced challenges in previous roles and how you successfully navigated those situations.
✨Emphasize Your IT Competency
As the role requires a high degree of IT competency, especially with Outlook and MS Office, be ready to discuss your experience with these tools. Mention any specific projects or tasks where you utilized these skills effectively.
