At a Glance
- Tasks: Manage the hire desk and provide top-notch service to clients and contractors.
- Company: A successful independent Tool Hire Supplier with a focus on customer satisfaction.
- Benefits: Full-time role, career progression, pension scheme, and Monday to Friday hours.
- Other info: Great opportunity for growth in a supportive work environment.
- Why this job: Join a dynamic team and build lasting relationships while advancing your career.
- Qualifications: Experience in tool hire, excellent customer service skills, and strong time management.
A successful independent Tool Hire Supplier are looking for an enthusiastic individual to join an outstanding tool hire business. This is a full time, permanent position, managing the hire desk / trade counter with colleagues to achieve a high standard of service to clients & contractors. Within this role there is the opportunity for career progression.
Key Responsibilities:
- Great Telephone Manner
- Building Lasting Relationships with Repeat Customers
- Sourcing a wide range of hire equipment as required
- Organising Transport
- Raising Contracts on Bespoke IT System
- Organised, Able to Prioritise Workload
- Filing / Admin Tasks
- Assist in resolving Customer Queries / Complaints
Skills & Requirements:
- Previous Experience within the Tool Hire Industry
- Strong Commitment to Deliver Excellent Customer Service
- Organised with the Ability to Prioritise Multiple Tasks
- Excellent Time Management Skills
- Excellent Communication Skills
- IT Literate
Benefits:
- Full time permanent position
- Opportunities for progression
- Pension scheme
- Monday to Friday only
Please follow the link to apply.
Senior Hire Controller - Tool Hire employer: Embark Recruitment
Join a thriving independent Tool Hire Supplier that values enthusiasm and dedication, offering a supportive work culture where your contributions are recognised. With a focus on excellent customer service and strong team collaboration, this role not only provides a stable full-time position but also opens doors for career advancement in a dynamic environment. Enjoy a Monday to Friday schedule, a pension scheme, and the chance to build lasting relationships with clients and contractors in a rewarding industry.
