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- Tasks: Manage customer relationships and oversee hire processes in a dynamic environment.
- Company: Join a top-rated Plant & Tool Hire provider known for exceptional service.
- Benefits: Enjoy a competitive bonus, pension plan, and a standard Monday to Friday schedule.
- Why this job: This role offers career stability, growth opportunities, and a chance to make an impact.
- Qualifications: Previous experience in hire roles is essential; strong communication skills are a must.
- Other info: Full-time, permanent position with potential for advancement within the company.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to elevate your career in the Plant & Tool Hire industry? A highly regarded Plant & Tool Hire provider in Basildon is seeking an enthusiastic and experienced Hire Desk Manager to join their exceptional team. This full-time, permanent role offers a fantastic platform to showcase your skills and contribute to a company renowned for its high standards of service to clients and contractors.Why This Role Stands Out:- Competitive Bonus Scheme: Rewarding dedication and hard work.- Pension Plan: Secure your future with a robust pension scheme.- Career Stability: Enjoy the security of a full-time, permanent position.- Work-Life Balance: Benefit from a standard Monday to Friday working week.- Career Growth: Opportunities for progression within a leading company.Role Overview:As a Hire Desk Manager, you will play a pivotal role in maintaining and enhancing customer relationships, managing hire processes, and ensuring smooth operations within the depot. Your responsibilities will include:- Building lasting relationships with repeat customers.- Handling on and off hire calls efficiently.- Organising transport logistics.- Raising contracts using a bespoke IT system.- Prioritising workload and managing administrative tasks.- Resolving customer queries and complaints.- Standing in for the Depot Manager when required.Skills & Experience Required:The ideal candidate will have previous experience in one or more of the following roles: Hire Assistant, Hire Controlle…
Hire Desk Manager - Plant & Tool Hire employer: Embark Recruitment
Contact Detail:
Embark Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Manager - Plant & Tool Hire
✨Tip Number 1
Familiarize yourself with the Plant & Tool Hire industry. Understanding the key players, trends, and challenges will help you speak confidently about the sector during your interactions with us.
✨Tip Number 2
Network with professionals in the industry. Attend local events or join online forums related to plant and tool hire to connect with potential colleagues and gain insights that could set you apart.
✨Tip Number 3
Demonstrate your customer service skills. Be prepared to share specific examples of how you've successfully managed customer relationships and resolved issues in previous roles.
✨Tip Number 4
Showcase your organizational skills. Highlight any experience you have with managing logistics or administrative tasks, as these are crucial for the Hire Desk Manager role.
We think you need these skills to ace Hire Desk Manager - Plant & Tool Hire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Plant & Tool Hire industry. Focus on roles that demonstrate your ability to manage hire processes, customer relationships, and administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities of a Hire Desk Manager, such as handling customer queries or managing logistics.
Highlight Key Skills: In your application, emphasize skills that are crucial for the role, such as communication, organization, and problem-solving. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Embark Recruitment
✨Show Your Enthusiasm
Make sure to express your passion for the Plant & Tool Hire industry during the interview. Share specific examples of what excites you about this field and how you can contribute to the company's high standards of service.
✨Demonstrate Your Customer Relationship Skills
Prepare to discuss your experience in building and maintaining customer relationships. Highlight any successful strategies you've used in previous roles to enhance customer satisfaction and loyalty.
✨Be Ready to Discuss Logistics Management
Since organizing transport logistics is a key responsibility, be prepared to talk about your experience in managing logistics and how you ensure efficiency in operations. Provide examples of challenges you've faced and how you overcame them.
✨Familiarize Yourself with IT Systems
As the role involves raising contracts using a bespoke IT system, it’s beneficial to familiarize yourself with similar systems. Be ready to discuss your technical skills and how quickly you can adapt to new software.
