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- Tasks: Support frontline clinicians with digital services and manage iPad availability.
- Company: East Midlands Ambulance Service NHS Trust, dedicated to excellent patient care.
- Benefits: Flexible working, generous holiday entitlement, NHS discounts, and expert training.
- Why this job: Make a real difference in healthcare while developing valuable admin skills.
- Qualifications: No specific qualifications required; just a passion for supporting others.
- Other info: Join a diverse team focused on equality and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Digital Services ePR Administrator role at East Midlands Ambulance Service NHS Trust. The role supports EMAS frontline clinicians and others in delivering excellent patient care by enabling access to digital support functions. It also involves ensuring the availability of iPads for clinicians and managing related digital services within the Digital Services department.
The role involves providing administration to support EMAS' Digital Services Service Delivery department, general ePR administration, and service delivery administration. It includes day-to-day management of spreadsheets and databases, device reporting and returns, and ensuring proper device return processes for departing employees. It also covers data usage oversight for devices, maintaining iPad buffer stock, keeping asset registers up to date, and asset control of frontline and non-frontline iPad devices. The role supports the Digital Services service desk with ePR tasks.
Responsibilities- Provide general ePR admin and Service Delivery admin support.
- Be responsible for day-to-day management of spreadsheets and databases.
- Be responsible for reporting on broken or damaged devices and chasing devices that have not yet been returned; ensure leaving employees follow return processes and actively retrieve unreturned devices.
- Oversee monthly data use for devices and take appropriate steps as required.
- Maximise iPad buffer stock within Digital Services and ensure availability for swap outs.
- Ensure all iPad data is up to date and correct within asset registers.
- Asset control of frontline and non-frontline iPad devices.
- Able to demonstrate own activities to new or less experienced employees.
- Support the Digital Services service desk with ePR and related tasks.
- Flexible working patterns and a wide selection of rotas for part-time and full-time staff.
- Holiday entitlement of 27 days rising to 29 days after 5 years, and 33 days after 10 years, plus pro rata bank holidays for part-time staff.
- Pay enhancements for out-of-hours, shift and overtime working, career and salary progression, and annual personal development review.
- Uniform provided where required by the role.
- Expert training and support from in-house education team.
- Membership of the NHS Pension Scheme.
- Occupational Health support and an Employee Assistance Programme; wellbeing networks.
- NHS Discounts in over 200 stores; Cycle to Work schemes and salary sacrifice options.
- An environment focused on equality, diversity and inclusion; Rainbow Accredited, Veteran Aware and Disability Confident.
Electronic Patient Record (ePR) delivery, device support, and integrated healthcare community engagement across EMAS.
Digital Services ePR Administrator employer: EMAS Community Response Team
Contact Detail:
EMAS Community Response Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services ePR Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at East Midlands Ambulance Service NHS Trust on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to digital services and administration. We can role-play with a friend or use online resources to get comfortable with our answers.
✨Tip Number 3
Showcase our skills! Bring examples of how we've managed databases or handled device reporting in previous roles. Real-life stories can make us stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new openings directly from the source.
We think you need these skills to ace Digital Services ePR Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Services ePR Administrator role. Highlight your relevant experience with spreadsheets, databases, and device management to show us you’re the perfect fit!
Showcase Your Skills: Don’t forget to mention any specific skills that relate to administration and digital services. If you've got experience in managing devices or supporting service delivery, let us know – we love seeing that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EMAS Community Response Team
✨Know Your Digital Services
Familiarise yourself with the digital services offered by the East Midlands Ambulance Service. Understand how these services support frontline clinicians and enhance patient care. This knowledge will help you demonstrate your enthusiasm for the role and show that you’re ready to contribute.
✨Showcase Your Admin Skills
Prepare examples of your experience with spreadsheets, databases, and asset management. Be ready to discuss how you've handled similar tasks in the past, such as managing device inventories or reporting on broken equipment. This will highlight your suitability for the administrative aspects of the role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to troubleshoot issues, like retrieving unreturned devices or managing data discrepancies. Be prepared to share these experiences during the interview, as they will illustrate your proactive approach and ability to handle challenges effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the Digital Services department and its goals. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest and helps you assess if the position aligns with your career aspirations.