Director, Customer Account Manager

emap is a progressive content, subscription & networking business. We connect influential people and organisations to a high-value network of decision-makers, data and ideas through our industry-leading business to business portfolio of brands. We deliver access to these highly sought after business professionals through award winning print and digital content, live events, intelligence services, learning tools and recruitment solutions.

The Account Director / Account Manager will effectively grow and manage key, strategic, new, and established customer relationships, research the Technology sector, recognise trends, and become an expert in the industry to contribute to current and future sales strategies. The role will involve great customer service, creative selling, and the ability to recognise what are the next developments in tech and how that will impact the fashion retail sector.

Key Responsibilities:

• Sell bespoke marketing solutions and event sponsorship to key accounts from the Tech sector across the Drapers portfolio.
• Work closely with colleagues in Sales, Marketing, Event Operations and Editorial teams to develop and build on existing key client strategies, establish new commercial opportunities and drive revenue.
• Sourcing and securing new business revenue proactively and strategically in your agreed territory whilst managing and growing existing accounts.
• Raise and maintain Drapers brand profile in the market, to be the advertising media of choice.
• Maintain regular contact with client list and build excellent working relationships to increase Drapers share of clients spend.
• Sell the full range of products in the portfolio – from print and digital through to complex sponsorship campaigns.
• Make the agreed number of calls, trade show visits and client meetings to ensure regular contact with new and existing clients to grow revenue and market share (some international travel may be required).

Requirements:

• At least 5 years’ experience in a B2B or consumer publishing and events sales environment.
• A high level of business acumen and commercial awareness, able to provide creative solutions to complex problems.
• Strong organisational and time management skills, having the flexibility to multitask and prioritise own workload with ease.
• Collaborative, strong communication and presentation skills, flexible and adaptable, organized, strategic and quick thinker, ability to juggle numerous projects at any one time, problem solver, technologically competent, social media savvy.
• Proven track record of hitting targets and driving sales growth.
• Specific sales experience of high-value events sponsorship.
• Specific experience of both new business development and account management.

At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology.

We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy.

Benefits:

• 25 days of annual leave, with the option to buy or sell additional days.
• One additional day of annual leave per year - Celebration Day.
• Health plan.
• Life assurance.
• Private virtual GP access.
• Seasonal flu jabs available at the office.
• Continuous learning & development opportunities.
• In-house Excellence Awards and other innovation projects.
• Cycle-to-work scheme.
• Discounted gym memberships.
• Retail discount vouchers.
• Rail season ticket loans.
• Pension scheme.
• Annual Summer & Winter Celebrations.
• Work from home during August.

Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.

Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.